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# Network Engineer

- **Company:** Teceze
- **Location:** Madrid, Spain
- **Contract:** Temporary to permanent
- **Skills:** Microsoft Windows, Active Directory, JIRA, Business Software, Microsoft Outlook, Dynamic Host Configuration Protocol, Desktop Computing, Domain Name System (DNS), Issue Tracking Systems, Virtual Private Networks (VPN), Local Area Networks, Network Troubleshooting, TCP/IP, Wi-Fi Technology, Connectivity Problems, Software Troubleshooting, Peripherals, Computer Equipment, Laptops, Servicenow
- **Published:** September 13, 2026
- **Apply:** https://www.buscojobs.com.es/network-engineer-en-madrid-ID-371648800

## About the Role

Required Skills & Experience 1-3 years of experience
in IT/Desktop/Service Desk support.
Good knowledge of
Windows *****
troubleshooting.
Basic knowledge of
Microsoft 365, Outlook, Teams, and Active Directory
.
Basic understanding of
TCP/IP, DNS, DHCP, LAN, and Wi-Fi
.
Experience troubleshooting laptops, desktops, printers, and other peripherals.
Good knowledge of hardware and software troubleshooting.
Experience with ticketing tools such as
ServiceNow, Jira, or similar
is preferred.
Good communication and customer-facing skills.
Ability to work independently and manage multiple support requests.
English communication skills are required; local language proficiency is preferred.
Key Skills L1 IT Support | Desktop Support | Windows ***** | Microsoft 365 | Active Directory | Outlook | Teams | Hardware Troubleshooting | Network Troubleshooting | LAN | Wi-Fi | VPN | Printers | Asset Management | ServiceNow | ITIL | Customer Support

## Description

PositionNetwork Administrator - L1 Location:BARCELONA, Spain 1 Year + Possible ExtensionJob Summary We are looking for anL1 IT Support Engineerwith 1-3 years of experience to provide onsite technical support to end users.The engineer will be responsible for troubleshooting hardware, software, network, and user-related issues while ensuring timely resolution and excellent customer service.Key Responsibilities ProvideL1 onsite technical supportto end users.TroubleshootWindows desktops, laptops, and peripherals.Install, configure, and maintain desktop/laptop hardware and software.SupportWindows *****, Microsoft 365, Outlook, Teams, and other business applications.Troubleshoot basicLAN, Wi-Fi, VPN, and network connectivityissues.Support printers, scanners, monitors, docking stations, and other IT peripherals.Performuser account, password, and access-related troubleshooting.Assist with onboarding and offboarding activities, including device setup and collection.Install operating systems, applications, security updates, and required drivers.Maintain accurateIT asset and inventory records.Log, update, and close incidents and service requests in the ticketing system.Escalate complex issues to L2/L3 teams when required.Provide support for meeting room, video conferencing, and basic AV equipment.Follow ITIL processes and company support procedures.Maintain good communication with users and provide regular updates on open issues.Required Skills & Experience 1-3 years of experiencein IT/Desktop/Service Desk support.Good knowledge ofWindows *****troubleshooting.Basic knowledge ofMicrosoft 365, Outlook, Teams, and Active Directory.Basic understanding ofTCP/IP, DNS, DHCP, LAN, and Wi-Fi.Experience troubleshooting laptops, desktops, printers, and other peripherals.Good knowledge of hardware and software troubleshooting.Experience with ticketing tools such asServiceNow, Jira, or similaris preferred.Good communication and customer-facing skills.Ability to work independently and manage multiple support requests.English communication skills are required; local language proficiency is preferred.Key Skills L1 IT Support | Desktop Support | Windows ***** | Microsoft 365 | Active Directory | Outlook | Teams | Hardware Troubleshooting | Network Troubleshooting | LAN | Wi-Fi | VPN | Printers | Asset Management | ServiceNow | ITIL | Customer Support


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