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# Senior Professional Services Engineer

- **Company:** Cloud Decisions
- **Location:** UK (Remote available)
- **Experience:** Expert
- **Salary:** £65,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Microsoft Azure, Hyper-V, Virtual Private Networks (VPN), Windows Servers, Routing, Remote Desktop Services, Azure Active Directory, Microsoft SharePoint, Virtual Local Area Networks, Virtualization Technology, Wide Area Networks, Firewalls (Computer Science), Microsoft InTune, Cisco, Unified Endpoint Management, Vmware
- **Published:** September 14, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5329649350

## About the Role

* Experience Microsoft Endpoint Manager/Microsoft Intune
 * Experience with Azure, (Azure Active Directory / Entra ID, Azure Vms etc)
 * Deployment of Microsoft 365 products, including SharePoint/OneDrive and Teams
 * Management and troubleshooting of Windows Server 2008-2019, including Remote Desktop Services, Active Directory, AD Sync
 * Hands-on technical knowledge of LAN/WAN, Routing, Switching, Cisco, Meraki, firewalls, VLANs, VPNs and network segmentations
 * Understanding of virtualization technologies e.g VMware and Hyper-V
 * Understanding of security concepts, compliance and governance

Technically certified in some of the following Technical Certifications:

 * MS-100, MS-101, MS-500, AZ-104, AZ-140, MD-100, MD-101
 * CCNA of equivalent experience

## Description

* Oversee the delivery of technical projects, adhering to agreed-upon scope, timelines, and budget etc
 * Serve as a dedicated escalation point for the Helpdesk
 * Conduct Technical Pre-sales activities, engaging with clients to understand their requirements and providing comprehensive technical solutions that align with their needs and expectations
 * Facilitate seamless Client Onboarding/Offboarding processes, guiding clients through the transition
 * Carry out site surveys and create relevant documentation
 * Maintain accurate and up-to-date technical documentation
 * Work closely with the Head of Operations on the development and implementation of new initiatives, leveraging technical insights and expertise to drive innovation and continuous improvement across the organisation


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