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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Business Systems Analyst, Sap B1 Support - **Company:** Jobtailor - **Location:** Barcelona, Spain - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Apple Mac Systems, JIRA, Business Systems, Information Systems, System Configuration, Identity and Access Management, Issue Tracking Systems, Standard Sql, SAP Business One, Software Engineering, SQL Databases, Systems Integration, User Provisioning Software, Information Technology, Gsuite, Servicenow - **Published:** September 14, 2026 - **Apply:** https://www.buscojobs.com.es/business-systems-analyst-sap-b-1-support-en-barcelona-ID-371029481 ## About the Role Provide first-line support for SAP Business One users across purchasing, inventory, finance, production, and reporting Troubleshoot SAP Business One issues by identifying root causes and understanding system configuration Work with business users to understand processes, resolve issues, and recommend improvements Manage and prioritize business system support requests based on business impact Support BPA integrations, monitor failures, reprocess transactions, and elevate structural issues Assist with EDI-related issues and coordinate with internal and external stakeholders Support ERP upgrades, system implementations, testing, and continuous improvement initiatives Assist with requirements gathering, documentation, and User Acceptance Testing (UAT) Support Google Workspace administration, user provisioning, and access management Troubleshoot macOS hardware and software issues and prepare devices for new hires Support endpoint management through MDM platforms and maintain IT asset inventory Report to the Director of Strategic Business Ops Requirements ~ Must be based within a 1 hr drive to Barcelona ~ Hands-on experience supporting SAP Business One (required) ~ Strong understanding of SAP Business One functionality and system configuration ~ Strong analytical, troubleshooting, and root cause analysis skills ~ Experience supporting ERP systems and business processes ~ Exposure to BPA, EDI, or other business system integrations ~ Experience with Google Workspace and macOS environments (nice to have) ~ Advanced Excel/Google Sheets skills ~ SQL knowledge is a plus ~ Experience with ticketing systems such as Halo, Jira, or ServiceNow is preferred but not essential ~ Strong communication and problem-solving skills ~3-6+ years of experience supporting ERP or business systems ~ Proven experience with SAP Business One ~ Bachelor's degree in Information Systems, IT, Computer Science, or a related field preferred ~ Fluency in English (written and spoken); Spanish is a plus ~ Must live within close proximity to NSI's Barcelona office ~ Availability to work 11:00 AM-8:00 PM, Monday to Friday ~ Occasional flexibility to support critical business systems outside normal hours Core Competencies Demonstrates expertise in supporting SAP Business One, including troubleshooting, system configuration, and user support. Proficient in managing ERP systems, business process improvements, and user acceptance testing while ensuring effective communication and problem-solving. Highest-signal resume keywords SAP Business One Support ERP System Experience Analytical Troubleshooting Skills Google Workspace Administration User Acceptance Testing (UAT) Hard Skills SAP Business One ERP Systems BPA Integrations EDI Support Advanced Excel Google Sheets SQL Ticketing Systems Root Cause Analysis System Configuration Soft Skills Strong Communication Problem-Solving Certifications & Qualifications Bachelor's Degree in Information Systems Bachelor's Degree in IT Bachelor's Degree in Computer Science Industry Keywords Business Process Improvement User Provisioning IT Asset Inventory Endpoint Management Continuous Improvement Initiatives Tools & Technologies Google Workspace MacOS MDM Platforms Halo Jira ServiceNow #J-*****-Ljbffr ## Description Provide first-line support for SAP Business One users across purchasing, inventory, finance, production, and reporting Troubleshoot SAP Business One issues by identifying root causes and understanding system configuration Work with business users to understand processes, resolve issues, and recommend improvements Manage and prioritize business system support requests based on business impact Support BPA integrations, monitor failures, reprocess transactions, and elevate structural issues Assist with EDI-related issues and coordinate with internal and external stakeholders Support ERP upgrades, system implementations, testing, and continuous improvement initiatives Assist with requirements gathering, documentation, and User Acceptance Testing (UAT) Support Google Workspace administration, user provisioning, and access management Troubleshoot macOS hardware and software issues and prepare devices for new hires Support endpoint management through MDM platforms and maintain IT asset inventory Report to the Director of Strategic Business Ops Requirements ~ Must be based within a 1 hr drive to Barcelona ~ Hands-on experience supporting SAP Business One (required) ~ Strong understanding of SAP Business One functionality and system configuration ~ Strong analytical, troubleshooting, and root cause analysis skills ~ Experience supporting ERP systems and business processes ~ Exposure to BPA, EDI, or other business system integrations ~ Experience with Google Workspace and macOS environments (nice to have) ~ Advanced Excel/Google Sheets skills ~ SQL knowledge is a plus ~ Experience with ticketing systems such as Halo, Jira, or ServiceNow is preferred but not essential ~ Strong communication and problem-solving skills ~3-6+ years of experience supporting ERP or business systems ~ Proven experience with SAP Business One ~ Bachelor's degree in Information Systems, IT, Computer Science, or a related field preferred ~ Fluency in English (written and spoken); Spanish is a plus ~ Must live within close proximity to NSI's Barcelona office ~ Availability to work 11:00 AM-8:00 PM, Monday to Friday ~ Occasional flexibility to support critical business systems outside normal hours Core Competencies Demonstrates expertise in supporting SAP Business One, including troubleshooting, system configuration, and user support.Proficient in managing ERP systems, business process improvements, and user acceptance testing while ensuring effective communication and problem-solving.Highest-signal resume keywords SAP Business One Support ERP System Experience Analytical Troubleshooting Skills Google Workspace Administration User Acceptance Testing (UAT) Hard Skills SAP Business One ERP Systems BPA Integrations EDI Support Advanced Excel Google Sheets SQL Ticketing Systems Root Cause Analysis System Configuration Soft Skills Strong Communication Problem-Solving Certifications & Qualifications Bachelor's Degree in Information Systems Bachelor's Degree in IT Bachelor's Degree in Computer Science Industry Keywords Business Process Improvement User Provisioning IT Asset Inventory Endpoint Management Continuous Improvement Initiatives Tools & Technologies Google Workspace MacOS MDM Platforms Halo Jira ServiceNow #J-*****-Ljbffr ## Related Videos - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Robots are coming into the wild! 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