> Markdown version of [/jobs/ext/2895979-google-workspace-architect-senior-administrator](https://www.wearedevelopers.com/jobs/ext/2895979-google-workspace-architect-senior-administrator). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Google Workspace Architect / Senior Administrator

- **Company:** Gramian Consulting Group
- **Location:** München, Germany
- **Experience:** Expert
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Google Talk, Network Architecture, Google Drive, Gsuite, Google Meet
- **Published:** September 14, 2026
- **Apply:** https://www.adzuna.de/details/5882658798

## About the Role

The role requires strong hands-on knowledge of Google Workspace administration, Gmail, Meet, Drive, Chat, Docs, Sheets, and Slides, together with experience handling Level 2 incidents, service requests, ITSM processes, and user escalations., * Advanced hands-on experience with Google Workspace administration.

 * Strong knowledge of Gmail, Google Meet, Google Drive, Google Chat, Docs, Sheets, and Slides.
 * Proven experience resolving Level 2 Google Workspace incidents and requests.
 * Strong user-support and troubleshooting experience.
 * Experience with ITSM incident and request management, preferably Remedy.
 * Good understanding of Google Workspace application and service management.
 * Basic understanding of Microsoft 365, global email services, and network infrastructure.

## Description

* Administer and support the Google Workspace environment.
 * Manage users, accounts, access, and application settings.
 * Resolve Level 2 Google Workspace incidents and service requests.
 * Support Gmail, Google Meet, Drive, Chat, Docs, Sheets, Slides, and related services.
 * Handle incidents and requests through ITSM tools such as Remedy.
 * Respond to application-specific user requests and escalations.
 * Investigate recurring issues and identify technical knowledge gaps.
 * Support Google case management and vendor escalation where required.
 * Produce basic service and operational reporting.
 * Identify ITIL/process gaps and contribute to service improvements.
 * Support knowledge transfer and handover to support technicians.
 * Coordinate with adjacent teams covering Microsoft 365, email, and network infrastructure where needed.


## Related Videos

- [Why Git Still Matters](https://www.wearedevelopers.com/videos/100288-why-git-still-matters)
- [Qwik: Making sure that easy is same as performant](https://www.wearedevelopers.com/videos/605-qwik-making-sure-that-easy-is-same-as-performant)
- [The Cloud is Calling: Answer with In-Demand Skills](https://www.wearedevelopers.com/videos/945-the-cloud-is-calling-answer-with-in-demand-skills)
- [Building a Multi-Agent Orchestration Engine That Actually Follows the Rules](https://www.wearedevelopers.com/videos/100159-building-a-multi-agent-orchestration-engine-that-actually-follows-the-rules)
- [Small, Secure, Interconnected: The next Internet Protocol](https://www.wearedevelopers.com/videos/100062-small-secure-interconnected-the-next-internet-protocol)
- [Designing and Deploying Distributed Multimodal Multi-Agent Systems with Google's AI Stac](https://www.wearedevelopers.com/videos/1976-designing-and-deploying-distributed-multimodal-multi-agent-systems-with-google-s-ai-stac)

## Related Articles

- [Finding Jobs in Germany](https://www.wearedevelopers.com/magazine/375-finding-jobs-in-germany)
- [Backend Developer Salary in Germany [2023]](https://www.wearedevelopers.com/magazine/196-backend-developer-salary-in-germany-2023)
- [Jobs in Germany for Americans](https://www.wearedevelopers.com/magazine/423-jobs-in-germany-for-americans)
- [Got AI ideas but no money? Here are 10 free ways to level up your AI skills with Google Cloud](https://www.wearedevelopers.com/magazine/600-got-ai-ideas-but-no-money-here-are-10-free-ways-to-level-up-your-ai-skills-with-google-cloud)
- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)
- [Fullstack developer salary in Germany [2023]](https://www.wearedevelopers.com/magazine/197-fullstack-developer-salary-in-germany-2023)