> Markdown version of [/jobs/ext/2897738-tsd-noc-technician-ii-organization](https://www.wearedevelopers.com/jobs/ext/2897738-tsd-noc-technician-ii-organization). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # TSD NOC Technician II Organization - **Company:** Transaction Network Services Inc. - **Location:** Philadelphia, PA, United States - **Salary:** $59,280.0 - $65,520.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, LTE (Telecommunication), Border Gateway Protocol, Cisco IOS, Multiplexing, Ethernet, Monitoring of Systems, Issue Tracking Systems, Internet Protocol, Session Initiation Protocols, Junos, Microsoft Office, Microsoft Visio, Network Monitoring, Network Administration, Network Protocols, Peering, Microsoft PowerPoint, Internetwork Packet Exchange, Salesforce.Com, Wide Area Networks, Network Routers, Computer Networking Systems, Digital Access Carrier System, Computer Network Operations, Signaling System 7 (SS7), SolarWinds (Software), Splunk - **Published:** September 14, 2026 - **Apply:** https://www.careerbuilder.com/job-details/tsd-noc-technician-ii-philadelphia-pa--c37ec642-5fbb-47fb-93e7-15015c69b1df ## About the Role Desired Competencies * Experience in a Network Operations Center or similar Operational Support environment in a technical support or engineering role * Working knowledge of LTE technologies including Diameter, S8, S6a * Working knowledge of SIP message calls flows and platform interworking. * Working knowledge of IP networking technologies and troubleshooting. * Cisco IOS and JunOS experience * Experience troubleshooting IPX networks * Experience troubleshooting BGP peering issues Desired Skills/Experience: * Verbal and written English skills essential. * Experience / knowledge of IP networking and WAN network protocols. * Experience with telecommunications hardware, circuits, and digital cross connect systems including testing, turn-up, and troubleshooting * Proficient with Microsoft Office (Excel, Word, PowerPoint, Project, Visio) * Ability to type 40+ words per minute * Basic proficiency working in a Unix/Linux environment * Ability to multi-task and excel in a fast-paced environment * Direct Experience with MetaSwitch Perimeta SBC is highly beneficial * Working knowledge of ticketing systems such as Remedy and Salesforce, monitoring tools such as SolarWinds, Splunk and Netreo. * A working knowledge of the ITIL framework, or ITIL foundation certification. Education: Bachelors degree in a technical field or equivalent experience, BGP, Communication Skills, Customer Relations, English Language, IP (Internet Protocol), IPX, ITIL (IT Infrastructure Library), Identify Issues, Incident Management, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Visio, Microsoft Word, Multitasking, Network Administration/Management, Network Monitoring, Network Operations Center, Network Protocols, Network Systems, Operational Support, Presentation/Verbal Skills, Remedy, Root Cause Analysis, SIP (Session Initiation Protocol), SS7, Salesforce.com, Splunk, Surveillance, Technical Support, Telecommunications Equipment, Telephone Skills, Wide Area Network (WAN), Writing Skills ## Description TNS has an amazing opportunity in our Network Operations Center for a NOC Technician! In this role you will answer incoming phone calls from customers and document, isolate and resolve network and customer specific incidents. Responsibilities Primary Duties and Responsibilities: * Monitor network surveillance systems, respond to alarms and error conditions, as well as monitor email and manage a phone queue taking direct support calls from our customers and vendors. * Manage and resolve assigned incident tickets. * Provide direct support to internal and external customers to mitigate service impact resulting from network events. * Perform complex troubleshooting, fault isolation, root cause analysis, and incident management supporting SS7, SIP, and Diameter Signaling Platforms as well as IPX and IP networks. * Perform troubleshooting for BGP peering and IP connectivity alarms * Troubleshooting Ethernet, DS0, DS1, DS3, and optical circuits and connectivity utilizing -Switches, Routers, STPs, DACS, DNX, DSR's and other muxing equipment * Interface with TNS customers, telecommunications carriers, and equipment vendors. -Perform routine and corrective maintenance on network elements * Work a rotating shift as required to support 7x24x365 Operations * Must be able to perform shift work including nights, weekends and holidays as required * Good communication skills and the ability to work well within a team. ## Related Videos - [Our journey with Spring Boot in a microservice architecture](https://www.wearedevelopers.com/videos/511-our-journey-with-spring-boot-in-a-microservice-architecture) - [Transforming Education: A Journey from interactive Markdown to Remote-Labs](https://www.wearedevelopers.com/videos/941-transforming-education-a-journey-from-interactive-markdown-to-remote-labs) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [P2P networks in Blockchain](https://www.wearedevelopers.com/videos/209-p2p-networks-in-blockchain) - [PET ARENA Season 2.](https://www.wearedevelopers.com/videos/100237-pet-arena-season-2) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)