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# Implementation Specialist - Toast

- **Company:** WIFI SPOTLIGHT, LLC
- **Location:** New York, NY, United States
- **Experience:** Experienced
- **Salary:** $72,800.0 - $83,200.0
- **Contract:** Permanent contract
- **Skills:** System Configuration, Networking Basics, Routing, Clover, Wi-Fi Technology, Backend, Integration Frameworks, Golang
- **Published:** May 31, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=fc51843312ccae16

## About the Role

Do you have experience in Zoom?, * Minimum 2 years of hands-on Toast POS implementation experience

 * Strong knowledge of Toast backend menu configuration

 * Experience with KDS setup, prep stations, routing, and kitchen workflows

 * Experience onboarding restaurants and supporting new restaurant openings

 * Ability to train restaurant staff and management teams

 * Strong troubleshooting and problem-solving skills

 * Professional communication and customer service skills

 * Comfortable conducting Zoom meetings and remote support sessions

 * Reliable transportation and ability to travel throughout the New York City area

 * Ability to work occasional early mornings, evenings, and weekends as project schedules require

Preferred Qualifications

 * Toast experience

 * Experience with other restaurant POS platforms such as Square, Clover, Aloha, or Revel

 * Basic networking, Wi-Fi, printer, and payment device troubleshooting experience

 * Experience supporting multi-location restaurant groups

## Description

We are seeking an experienced POS Implementation Specialist with hands-on knowledge of Toast POS and restaurant technology. This position combines remote and field-based work, supporting restaurant clients throughout the New York City area. Responsibilities include restaurant onboarding, menu configuration, system setup, staff training, go-live support, and post-opening support.

The ideal candidate has experience implementing Toast POS systems and is comfortable working directly with restaurant owners, managers, and staff both remotely and on-site.

Responsibilities

 * Configure and deploy Toast POS systems for restaurant clients

 * Build and maintain menus within the Toast backend

 * Configure modifiers, menu groups, pricing, taxes, discounts, reporting, and permissions

 * Set up and troubleshoot Kitchen Display Systems (KDS), prep stations, printers, handhelds, kiosks, and terminals

 * Conduct remote onboarding and implementation sessions via Zoom

 * Travel to restaurant locations throughout the New York City area for installations, training, and support

 * Provide staff and management training on Toast POS operations and best practices

 * Assist with restaurant openings, go-live support, and post-opening support

 * Troubleshoot POS hardware, software, networking, and peripheral issues

 * Support third-party integrations and online ordering platforms

 * Document project progress and maintain implementation records


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