> Markdown version of [/jobs/ext/290338-it-technician-i](https://www.wearedevelopers.com/jobs/ext/290338-it-technician-i). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Technician I - **Company:** Scandinavian Designs - Dania Furniture - **Location:** Boise, ID, United States - **Experience:** Experienced - **Salary:** $43,680.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Data Analysis, Macintosh Computers, Apple Products, Network Security, Microsoft Office, Azure Active Directory, Software Systems, Software Troubleshooting, Computer Equipment, Information Technology, User Administration - **Published:** May 31, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=8ae61a88f44fbfcf ## About the Role Do you have experience in Word embeddings?, Do you have a Associate's degree?, * 2+ years of hardware and software troubleshooting experience. * Strong customer service approach with the ability to work independently, with tact, diplomacy, and discretion. * Experience with installation and troubleshooting of POS systems remotely. * Merchant Services Provider experience. * Experience with supporting computer and software users in a professional environment preferred. * Experience with Microsoft office suite, especially Word and Excel. * Familiarity with Macs and other Apple products are preferred. * Strong communication and organizational skills. * Able to travel 25% of the time and required travel may be on short notice. * This job operates in a professional office environment with business casual attire. * Prolonged sitting, standing, moderate reaching and occasional lifting up to 30 lbs. * Occasional overtime and travel to company locations outside of the Boise area. * Our positions require successfully completing the pre-employment background check and signing a nondisclosure agreement. Education: * Associates in Information Technology or a related field or equivalent experience. ## Description * As a member of the IT Service Desk, you will respond to, track, and resolve user computer hardware, software and application problems through email, phone, and in-person. * Document all problems and solutions in service desk tracking system. * Install, modify, and make minor repairs to computer hardware and software systems. * Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. * Inform management of potential problems and identify trends. * Assist in maintaining Network Security. * Support system upgrades and coordinating their maintenance. * Participate in evening and weekend on-call support rotation. * Basic Azure Active Directory user account management. * Exemplify a culture that emphasizes quality, responsiveness, customer service, productivity, integrity, high standards, and results. * Perform other special projects or duties when required., This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data. ## Related Videos - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [Lessons from Steve Jobs - Learnings from the Past for the Future](https://www.wearedevelopers.com/videos/1021-lessons-from-steve-jobs-learnings-from-the-past-for-the-future) - [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail) - [Checkmate: 5 Real Incidents That Can End a Software Company](https://www.wearedevelopers.com/videos/100126-checkmate-5-real-incidents-that-can-end-a-software-company) - [Autism in Tech](https://www.wearedevelopers.com/videos/427-autism-in-tech) - [Startups Cloning Humans, Angry AI Bloggers, and Robotaxi Chaos - Christian Trummer](https://www.wearedevelopers.com/videos/1853-startups-cloning-humans-angry-ai-bloggers-and-robotaxi-chaos-christian-trummer) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam)