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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Atlassian System Administrator - **Company:** Veracity Insurance Solutions, LLC - **Location:** United States (Remote available) - **Experience:** Experienced - **Salary:** $85,000.0 - $100,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Access, Data Analysis, Confluence, JIRA, Audit Trail, Business Systems, Spreadsheets, Software as a Service, Cloud Computing, Cloud Database, Data Governance, Multi-Factor Authentication, Human Resources Information System (HRIS), Github, Knowledge Management, Microsoft Office, Role-Based Access Control, Cloud Services, Salesforce.Com, Software Engineering, User Provisioning Software, Cloud Platform System, Macros, Zapier, Slack, Atlassian Tools, Low-code, Nintex, Gsuite, Restful APIs, DocuSign, Marketplace, Webhooks, Service Stack - **Published:** May 31, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=5135688585df6628 ## About the Role Do you have experience in Workflow management (operations management method)?, We're seeking a detail-oriented and technically proficient Atlassian Systems Administrator to join our team. This role owns and evolves the company's Atlassian Cloud platform - Jira Cloud, Confluence Cloud, Atlassian Guard/Access, and the broader Atlassian Cloud ecosystem - as the foundation for how teams across Veracity, Insurance Canopy, and InsCipher plan, track, and execute work., * 3+ years of hands-on administration of Atlassian Cloud - Jira Cloud (Software, Service Management, Work Management) and Confluence Cloud; Cloud experience required, Server/Data Center experience not required * Deep expertise configuring Jira Cloud projects, issue types, workflows, screens, custom fields, components, versions, and notification, permission, and security schemes * Strong experience building and maintaining Jira Cloud Automation rules including cross-project and global automations * Hands-on experience with Jira Service Management Cloud and Confluence Cloud administration including spaces, templates, permissions, and governance * Experience administering the Atlassian Cloud organization via admin.atlassian.com - user provisioning, SSO/SCIM, Atlassian Guard/Access, product access, domain claiming, and license management * Technical fluency across Atlassian's integration and reporting toolset - JQL, Confluence macros, REST APIs, webhooks, native Cloud connectors, and low-code platforms such as Zapier, Workato, n8n, or Make * Experience evaluating, installing, and governing Atlassian Marketplace Cloud apps * Strong background in process design, workflow optimization, and translating business needs into practical Atlassian Cloud configurations * Working understanding of security, privacy, RBAC, SSO/MFA, audit logging, and vendor risk fundamentals (SOC 2, DPAs) in a SaaS context * Strong communication and stakeholder management skills with the ability to partner effectively across technical and non-technical teams * Atlassian Cloud certifications preferred (ACP-120, ACP-420, ACP-620, or similar) * Experience with ScriptRunner for Jira Cloud, Forge/Connect app development, or Atlassian Analytics preferred ## Description This role serves as the organization's internal Atlassian Cloud expert, partnering with Engineering, Operations, Customer Support, Compliance, and business leaders to translate workflows into well-designed, scalable system solutions. The goal is to make the Atlassian Cloud platform a force multiplier for the organization - reducing manual work through automation, standardizing how teams operate, surfacing real-time visibility through dashboards, and enabling adjacent tools to integrate cleanly with Atlassian Cloud as the system of record., * Own end-to-end administration of the Atlassian Cloud stack - Jira Cloud (Software, Service Management, Work Management), Confluence Cloud, Atlassian Guard/Access, and connected marketplace apps - across a Cloud-only environment * Configure and maintain projects, boards, issue types, workflows, screens, custom fields, components, versions, and notification, permission, and security schemes within Jira Cloud * Manage user provisioning, groups, roles, product access, SSO/SCIM, and license allocation across the Atlassian Cloud organization * Maintain Confluence Cloud spaces, templates, page hierarchies, permissions, and space governance to support knowledge management at scale * Oversee Jira Service Management Cloud queues, request types, SLAs, customer portals, and approval flows to support internal and customer-facing service operations * Design, build, and maintain Jira Cloud Automation rules, Confluence Cloud automations, and cross-product workflows that reduce manual updates and handoffs - tracking quarterly reductions in manual effort as a core measure of impact * Build and maintain integrations between Atlassian Cloud and other business systems (Slack, Microsoft Teams, Office 365, Google Workspace, GitHub, DocuSign, Salesforce, and HRIS/ITSM tools) using native Cloud connectors, REST APIs, webhooks, and low-code platforms such as Zapier, Workato, or n8n * Evaluate, install, configure, and govern Atlassian Marketplace Cloud apps - managing app lifecycle, security review, and renewals across the stack * Design and maintain dashboards, JQL-based filters, and reporting that give teams and leadership real-time visibility into priorities, workload, risks, and blockers - without manual reporting overhead * Partner with departments to map current workflows, identify bottlenecks, and design repeatable Jira and Confluence processes - establishing standard operating rhythms and onboarding new teams quickly using approved templates and configurations * Ensure the Atlassian Cloud environment adheres to security, compliance, and data governance standards - enforcing RBAC, SSO/MFA via Atlassian Guard, SCIM provisioning, audit logging, data residency, and vendor risk controls (SOC 2, DPAs) * Serve as an escalation point for platform risks, cross-system issues, and incidents - ensuring corrective actions and prevention plans are documented and implemented * Develop and maintain documentation, SOPs, configuration baselines, change logs, and best-practice guides across the Atlassian Cloud platform * Drive adoption, reduce shadow tooling, and improve operational maturity across the organization - with success measured by consistent platform usage, reduced reliance on spreadsheets and duplicate tools, and improved cycle times for priority workflows * Required to perform other duties as requested, directed, or assigned ## Related Videos - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Stack Overflow: Community and AI](https://www.wearedevelopers.com/videos/600-stack-overflow-community-and-ai) - [Crafting Custom Frameworks with Rust: A Deep Dive into Procedural Macros](https://www.wearedevelopers.com/videos/849-crafting-custom-frameworks-with-rust-a-deep-dive-into-procedural-macros) - [How to govern Vibe Coding for the Enterprise](https://www.wearedevelopers.com/videos/100290-how-to-govern-vibe-coding-for-the-enterprise) - [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks) - [Enabling automated 1-click customer deployments with built-in quality and security](https://www.wearedevelopers.com/videos/83-enabling-automated-1-click-customer-deployments-with-built-in-quality-and-security) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Events like RSAC Get You CISOs. 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