> Markdown version of [/jobs/ext/290730-global-product-support-gps-engineer-iii-e3](https://www.wearedevelopers.com/jobs/ext/290730-global-product-support-gps-engineer-iii-e3). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Global Product Support (GPS) Engineer III - (E3) - **Company:** Applied Materials - **Location:** Santa Clara, CA, United States (Remote available) - **Salary:** $124,000.0 - $171,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Global Positioning Systems (GPS), Microsoft Office, Microsoft PowerPoint, Diagnostic Tools - **Published:** May 31, 2026 - **Apply:** https://amat.wd1.myworkdayjobs.com/External/job/Santa-ClaraCA/Global-Product-Support--GPS--Engineer-III----E3-_R2620504 ## About the Role * Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines Business Expertise * Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market Leadership * No supervisory responsibilities, but acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements Problem Solving * Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information Impact * Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies Interpersonal Skills * Explains difficult or sensitive information; works to build consensus Additional Skills Capable and experienced in the use of hand tools (e.g. Wrenches, drivers) and electronic diagnostic tools (e.g. Oscilloscopes, Multimeters). Skilled in working with hands and be able to read and follow design schematics (electrical, pneumatic, gas). Familiar and experienced with Microsoft Office suite, using Microsoft Word, Power Point, and Excel. Capable to perform electronic device diagnostic analysis when given Hardware to diagnose electric motors, High Power delivery Systems, Gas Flow systems. ## Description * Develop new procedures and Best-Known Methods (BKMs) to service new products. Contribute to the FMECA process. * Participate in, or own, first chamber Build & Test in Apps lab. Solve issues, or work with Engineering to address issues identified. Work with Manufacturing to develop procedures and participate (if required) on New Product final test. * Partner with Quality & Reliability (Q&R) group to review and address Top Field Issues. Participate in, or own, CAPA process. Conduct or facilitate Failure Analysis (FA) if needed. * Develop and document procedures to install (start-up), retrofit and maintain the product (Technical Product Manuals). * Develop new procedures, Customer Engineering Notices (CENs), Internal Service Bulletins (ISBs) and troubleshooting guides as required. * Collect process and qualification data to create product Best-Known Methods (BKMs). * Develop initial training package for new products and work with Global Technical Training (GTT) to develop training class. Train Customer Engineers (CEs), Process Engineers (PSEs) and Technical Product Support (TPS) assigned to customers who will receive ELS Shipments, prior to shipping. * Identify new parts that require to be stocked by AGS and work with them to ensure parts are stocked in correct locations ## Related Videos - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [More efficient software for more efficient microchips](https://www.wearedevelopers.com/videos/1164-more-efficient-software-for-more-efficient-microchips) - [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles) - [Engineering/Manager Pendulum: Generating compound interest on your career](https://www.wearedevelopers.com/videos/100348-engineering-manager-pendulum-generating-compound-interest-on-your-career) ## Related Articles - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [6 Emerging Technologies We’ll Learn About in 2025](https://www.wearedevelopers.com/magazine/381-6-emerging-technologies-we-ll-learn-about-in-2025) - [How software is steering vehicle technology](https://www.wearedevelopers.com/magazine/515-how-software-is-steering-vehicle-technology) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs)