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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Knowledge Management Specialist - **Company:** Huxley Associates - **Location:** Amsterdam, Netherlands - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, JIRA, Enterprise Content Management, Information Management, Knowledge Management, Salesforce.Com, Search Technologies, Servicenow - **Published:** September 15, 2026 - **Apply:** https://www.huxley.com/en-gb/job/senior-knowledge-management-specialist/4073052 ## About the Role For one of our clients, we are looking for an experienced Senior Knowledge Management Specialist to join a global knowledge management function within a commercially focused and fast-paced environment. This role is ideal for someone who combines strong stakeholder management skills with hands-on knowledge management expertise and a passion for improving how critical business knowledge is created, governed, maintained, and accessed. You will play a key role in driving content quality, governance, usability, adoption, and scalable knowledge practices that help teams work more effectively and support business success., * Proven experience in knowledge management, information management, content governance, enablement, or a related field. * Experience working in a matrixed, global, or fast-moving environment with multiple stakeholder groups. * Strong ability to translate business and user needs into practical knowledge solutions and improvements. * Excellent stakeholder management, communication, collaboration, and facilitation skills. * Experience improving how knowledge is organised, maintained, governed, and made accessible. * Strong analytical mindset with experience using data and metrics to drive continuous improvement. * Familiarity with knowledge management systems, content standards, writing guidelines, and AI-supported search capabilities. * Strong prioritisation and execution skills with the ability to manage multiple initiatives simultaneously. * Excellent written and verbal English communication skills. * Experience with ServiceNow, Jira, or Salesforce is highly desirable. * Exposure to governance frameworks, knowledge improvement programmes, change adoption initiatives, adult learning principles, or communities of practice would be advantageous. ## Description This is a senior individual contributor position offering significant exposure across a global organisation. You will work closely with central teams, local business stakeholders, content owners, and subject matter experts to improve the quality, accessibility, and effectiveness of knowledge management practices., * Lead knowledge management initiatives and workstreams aligned with the wider knowledge management strategy. * Partner with stakeholders across business functions to improve how knowledge is identified, captured, maintained, shared, and accessed. * Develop and strengthen content standards, governance frameworks, workflows, and quality controls. * Advise stakeholders on how to structure and present content to maximise usability, findability, accessibility, and AI-readiness. * Improve the effectiveness of knowledge management platforms, tools, and search capabilities. * Define, track, and analyse relevant metrics to measure success and identify opportunities for improvement. * Support the adoption of new tools, processes, and knowledge management best practices across teams. * Promote knowledge-sharing behaviours and collaborative ways of working throughout the organisation. ## Related Videos - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [The Future of Knowledge Retention: AI-Driven HR Transformation](https://www.wearedevelopers.com/videos/100047-the-future-of-knowledge-retention-ai-driven-hr-transformation) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Building an AI-Ready Content Lake: Scaling RAG and Document AI Beyond Demos](https://www.wearedevelopers.com/videos/1977-building-an-ai-ready-content-lake-scaling-rag-and-document-ai-beyond-demos) - [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases) - [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks) ## Related Articles - [Top HR Tech Conferences in 2024](https://www.wearedevelopers.com/magazine/303-top-hr-tech-conferences-in-2024) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Best Companies in the Netherlands: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/193-best-companies-in-the-netherlands-top-25-companies-in-2023) - [Why Upskilling And Reskilling is Important For Developers](https://www.wearedevelopers.com/magazine/428-why-upskilling-and-reskilling-is-important-for-developers) - [Find a Developer Job: 12 Best Job Sites For Developers](https://www.wearedevelopers.com/magazine/165-find-a-developer-job-12-best-job-sites-for-developers) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025)