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# Cisco Collaboration Engineer

- **Company:** LA International Computer Consultants
- **Location:** Stoke-on-Trent, UK (Remote available)
- **Experience:** Experienced
- **Contract:** Temporary to permanent
- **Skills:** Cisco Unified Communications Manager, H.323 Protocol, Jabber, Remote Access Technology, Cisco WebEx, Cisco, Vmware
- **Published:** September 15, 2026
- **Apply:** https://www.free-work.com/en-gb/tech-it/job-mission/after-sales-engineer/cisco-telephony-video-conferencing-engineer

## About the Role

CCNP Collaboration / Voice
Expressway, CMS and Webex expertise
Experience with enterprise Voice & Video estates
Strong troubleshooting and stakeholder management skills

## Description

We're looking for an experienced Cisco Collaboration Engineer to join a high-performing team supporting and delivering enterprise Unified Communications and Video Conferencing solutions.

You'll play a key role in project delivery, technical escalations, incident resolution, platform administration, and the ongoing optimisation of a complex Cisco Collaboration environment., Cisco Unified Communications Manager (CUCM)
Cisco Unity Connection
Cisco Meeting Server (CMS)
Cisco Expressway (C & E)
Mobile Remote Access (MRA)
Cisco Jabber / Webex
Cisco TelePresence & Video Conferencing
SIP & H.323 protocols
Cisco CUBE
TMS
VMware
Endpoint and room system support

Responsibilities:

Support and deliver Cisco voice and video projects
Resolve complex incidents and technical escalations
Maintain and optimise collaboration platforms
Support video conferencing infrastructure and endpoints
Produce and update technical documentation
Work closely with customers, vendors and internal stakeholders
Knowledge sharing and mentoring within the team, Salary, remote work... Define all the criteria that are important to you.

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