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# Junior PSOC Administrator

- **Company:** D2 Consulting
- **Location:** St. Louis, MO, United States
- **Experience:** Starter
- **Salary:** $70,000.0 - $75,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Information Technology Operations, Microsoft Office, Information Technology, Operational Systems, Servicenow
- **Published:** September 15, 2026
- **Apply:** https://www.clearancejobs.com/jobs/9163056/junior-psoc-administrator

## About the Role

* A Bachelor's Degree and 2+ years of relevant experience, or
 * An Associate's Degree and 4+ years of relevant experience, or
 * A High School diploma/GED with 6+ years of relevant experience.
 + Hands-on experience with ServiceNow.
 + A background in the Intelligence Community is a plus!
 * DoD 8140 (formerly 8570.01-M), IAT Level I certification (within 6 months of hire).
 * TS/SCI Clearance with the ability to obtain a CI Polygraph
 * SHIFT: 1p - 9p CST, Tues - Sat

Key Skills and Qualities:

 * Flexibility to work day or night shifts (8-hour shifts) and be a floater on the team.
 * Ability to work independently while thriving in a team environment.
 * Strong multitasking abilities to manage multiple tasks and deadlines in a fast-paced environment.
 * Exceptional communication and collaboration skills to work with internal and external teams.
 * A friendly, helpful attitude with great interpersonal skills.
 * Proficiency in Microsoft Office (Word, Excel, and other applications).
 * Ability to provide technical assistance and support over the phone with the ability to assist end-users with common technical issues.
 * Great phone skills and the ability to provide technical support with a professional demeanor.
 * Strong problem-solving skills with the ability to think creatively and solve issues on the fly.

## Description

Are you ready to play a critical role in ensuring seamless IT operations for mission-driven services? As a Junior PSOC Administrator, you'll be at the heart of 24/7 monitoring services, ensuring the health of IT systems that support critical mission operations. This is your chance to join a team that values proactive solutions and fast response times to make a real impact.

If you're someone who enjoys a dynamic work environment, loves working with technology, and is committed to making an impact, we'd love to hear from you! Join our team and help us keep mission-critical systems running smoothly around the clock.

What You'll Be Doing:

 * Monitor the status of operational systems and services to ensure everything runs smoothly.
 * Use approved tools to keep an eye out for critical server error notifications and resolve issues promptly.
 * Collaborate with on-site O&S support teams to troubleshoot and resolve issues efficiently.
 * Provide top-notch support by answering phone calls for production systems and resolving issues during the initial call.
 * Deliver timely updates to ESC personnel in preparation for briefings.
 * Participate in Service Restoration meetings and contribute to the resolution process.
 * Take on additional tasks as assigned to support team and mission goals.