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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Executive - **Company:** Fairmont Hotels & Resorts - **Location:** Fairmont, WV, United States - **Experience:** Starter - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Accounting Systems, Active Directory, Software Applications, Backup Devices, Cyber Security, Data Recovery, Desktop Computing, Human Resources Information System (HRIS), IPTV, Internetworking, Microsoft Office, Network Architecture, TCP/IP, Wide Area Networks, Wi-Fi Technology, Network Routers, Firewalls (Computer Science), Information Technology, Laptops, Network Server, User Accounts - **Published:** September 15, 2026 - **Apply:** https://www.jobmonkeyjobs.com/career/28019073/It-Executive-Any-Fairmont-Udaipur-Palace-7305 ## About the Role * achelor's/Diploma in Information Technology, Computer Science, Computer Applications, or a related field. * 1-3 years of IT support experience, preferably in a hotel, resort, or hospitality environment. * Knowledge of hotel PMS and POS systems is preferred. * Good understanding of LAN/WAN, TCP/IP, Wi-Fi, switches, routers, and basic network troubleshooting. * Knowledge of Windows OS, Microsoft Office, Active Directory, printers, and hardware troubleshooting. * Basic knowledge of CCTV, PBX/telephone systems, IPTV, access control, and guest Wi-Fi is an advantage. * Strong problem-solving, communication, and interpersonal skills. * Ability to work in shifts, weekends, and holidays as required by hotel operations. * Good command of English; additional languages are an advantage. * Hospitality experience with good customer-service orientation will be preferred. ## Description * Maintain and troubleshoot computers, laptops, printers, scanners, servers, switches, routers, Wi-Fi, and other IT equipment. * Provide day-to-day technical support to all hotel departments, including Front Office, Housekeeping, Food & Beverage, Finance, HR, Sales, and Administration. * Monitor and maintain the hotel's LAN, WAN, Wi-Fi, internet connectivity, and network infrastructure. * Support and maintain hotel applications such as Property Management System (PMS), Point of Sale (POS), HRMS, accounting systems, and other operational software. * Assist with installation, configuration, upgrading, and maintenance of hardware and software. * Manage user accounts, email accounts, passwords, access rights, and system permissions. * Ensure regular data backup and assist with data recovery when required. * Monitor antivirus, firewall, endpoint security, and other IT security systems. * Maintain CCTV, access control, telephone/PBX, IPTV, and other technology systems where applicable. * Support guest Wi-Fi and resolve guest technology-related issues promptly. * Maintain IT inventory, asset records, software licenses, and equipment documentation. * Coordinate with external vendors and service providers for maintenance, repairs, and technical support. * Perform preventive maintenance of IT systems and equipment. * Ensure IT systems are available and operational during hotel business hours and support emergency issues when required. * Follow hotel IT policies, cybersecurity procedures, and data protection standards. * Maintain proper records of incidents, service requests, maintenance activities, and IT assets. * Assist the IT Manager in implementing new technology projects and system upgrades. * Provide basic IT training and guidance to hotel employees. * Ensure minimum downtime of critical hotel systems and escalate major issues to the IT Manager or relevant vendor. ## Related Videos - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities) - [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org) - [Debunking the Top 10 Myths about Web 3](https://www.wearedevelopers.com/videos/634-debunking-the-top-10-myths-about-web-3) - [The Developer Workstation Blind Spot: Why Your Security Stack Can't See What Matters Most](https://www.wearedevelopers.com/videos/100254-the-developer-workstation-blind-spot-why-your-security-stack-can-t-see-what-matters-most) ## Related Articles - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [IT Salaries in Germany](https://www.wearedevelopers.com/magazine/287-it-salaries-in-germany) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)