> Markdown version of [/jobs/ext/2916084-all-source-platform-user-support-specialist-3](https://www.wearedevelopers.com/jobs/ext/2916084-all-source-platform-user-support-specialist-3). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # All-Source Platform User Support Specialist 3 - **Company:** Base-2 Solutions, LLC - **Location:** Bethesda, MD, United States - **Experience:** Experienced - **Salary:** $10,000.0 - **Contract:** Permanent contract - **Skills:** Computing Platforms, ArcGIS (Software), Confluence, JIRA, Data Discovery, Elasticsearch, Design of User Interfaces, Intelligence Analysis, Microsoft Office, Microsoft SharePoint, Product Software Implementation Methods, Tableau (Software), Postman, Data Analytics, Kibana, User Accounts - **Published:** September 15, 2026 - **Apply:** https://www.clearancejobs.com/jobs/9160964/all-source-platform-user-support-specialist-3 ## About the Role * Active TS/SCI with ability to obtain a CI Polygraph. * Bachelor's degree with a minimum of six years of experience working with, or as, an all-source intelligence analyst. Three additional years of experience may be substituted for the bachelor's degree. * Additional directly related experience as a military intelligence analyst may be considered in lieu of degree. * Experience working with Intelligence Community and Law Enforcement Agencies. * Experience creating user guides and training end users for software platforms. * Ability to perform well in a dynamic, fast-paced environment. * Ability to solve complex problems in support of real-world national security missions. * Ability to work directly with teammates and customers to understand requirements and develop and implement solutions. * Self-motivated, creative, and organized. * Ability to clarify and accomplish tasks under limited supervision. * Ability to manage personal workload and complete tasks early or on time. * Ability to exercise sound professional judgment that builds relationships and helps prevent or resolve problems. * Ability to understand and anticipate second- and third-order effects that result from user engagements and personal decisions. * Excellent written and verbal communication skills. * Strong attention to detail., * Experience working with three-letter agencies. * Experience providing technical training for IC tools or technologies. * Experience using Elasticsearch/Kibana or data visualization software, including Tableau, ArcGIS, or Analyst Notebook. * Data analytics experience. * Experience engaging with Senior Executive Service civilians and equivalent military ranks. * High proficiency with Microsoft Office products, SharePoint, Jira, and Confluence. * Experience supporting DIA/NMEC, NDOC, OSIC, D3P, and/or POSTMAN. Required Education and Experience Equivalency * High School Diploma/GED with 9 years of experience. * Associates Degree with 9 years of experience. * Bachelors' Degree with 6 years of experience. * Masters' Degree with 6 years of experience. * PhD with 6 years of experience., * Active TS/SCI with ability to obtain a CI Polygraph. ## Description Base-2 Solutions is seeking a TS/SCI-cleared All-Source Platform User Support Specialist 3 to support the DIA-NMEC DOMEX Technology Platform in Bethesda, MD. This role supports the DOMEX Data Discovery Platform and focuses on enhancing user implementation of software developed under the DTP program. The selected candidate will provide DTP familiarization and discovery tradecraft support to Intelligence Community users, helping them search for and retrieve relevant classified data to support intelligence analysis and operations. This role is well suited for a current or former intelligence analyst or intelligence instructor who enjoys helping users, developing tradecraft, solving complex mission problems, and working directly with customers and technical teams., * Become a DTP application power user to support the discovery of critical intelligence insights. * Provide subject matter expertise on platform use and discovery tradecraft through in-person and virtual customer outreach and engagement. * Enable Military and Intelligence Community users to discover, retrieve, and use data to solve intelligence problems and support operations. * Build professional relationships that enable the use of novel technologies and tradecraft to discover, retrieve, and incorporate data into finished intelligence products. * Identify and pursue opportunities to increase user adoption of DTP applications and data. * Create DTP training and familiarization materials to support users. * Document and communicate user requirements to DTP development teams. * Collect and analyze metrics to refine user engagements and improve data discovery. * Collaborate with teams across the program, including UI/UX designers, developers, integrators, system engineers, and testers. ## Related Videos - [Are Your APIs Ready for AI Agents](https://www.wearedevelopers.com/videos/2004-are-your-apis-ready-for-ai-agents) - [Debug a Kubernetes Operator](https://www.wearedevelopers.com/videos/487-debug-a-kubernetes-operator) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Cyber Sleuth: Finding Hidden Connections in Cyber Data](https://www.wearedevelopers.com/videos/893-cyber-sleuth-finding-hidden-connections-in-cyber-data) - [Add Location-based Searching to Site with ElasticSearch](https://www.wearedevelopers.com/videos/77-add-location-based-searching-to-site-with-elasticsearch) - [Coffee with Developers - Maria Apazoglou](https://www.wearedevelopers.com/videos/1209-coffee-with-developers-maria-apazoglou) ## Related Articles - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)