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# Microsoft Specialist - Copilot

- **Company:** Vallum Associates
- **Location:** Birmingham, UK
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Monitoring of Systems, Windows PowerShell, Microsoft SharePoint, Microsoft Power Automate, Graphql
- **Published:** September 15, 2026
- **Apply:** https://www.collegerecruiter.com/job/2879188273-microsoft-specialist-copilot

## About the Role

* 5-8+ years in Microsoft 365 support at enterprise scale.
 * Strong skills in Microsoft Copilot, SharePoint/OneDrive permissions, Entra ID, Conditional Access.
 * Experience working within regulated environments and producing audit-ready artifacts.

Preferred

 * Exposure to large scale Copilot deployments (free/M365) in the financial sector.
 * Proficiency with PowerShell and Graph API for troubleshooting and reporting.
 * Provide CoPilot knowledge sharing sessions to fellow M365 Application owners.

## Description

* Incident & Problem Management
 * Triage and resolve complex M365 escalations / Multi User Incidents (usage, access errors, unexpected results).
 * Root cause analysis across M365 Admin Centre, Entra, Conditional Access, SharePoint/OneDrive permissions, Teams, Group Policy Objects, Aternity etc
 * Observability and Monitoring
 * Advanced understanding of monitoring and observability tools such as Thousand Eyes and Downdetector


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