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# Support Analyst - German Speaking

- **Company:** GlobalLogic Inc.
- **Location:** Slough, UK
- **Contract:** Permanent contract
- **Skills:** Data Analysis, Quantum GIS (QGIS), Software Tools, Information Technology
- **Published:** September 15, 2026
- **Apply:** https://www.collegerecruiter.com/job/2879218496-support-analyst-german-speaking

## About the Role

We are seeking an experienced and motivated Support Analyst / Customer Service Analyst for one of our key clients projects for data analysis and support. You will be fluent German speaking and both written and verbal, ideally to A2/B1 certified, * Should be able to read, write provided text in recommended format within this role for Real Time Incidents; Project ensures Maps Data is current and up to date per real time

 * Strong in German & English Grammar: Articulation, Sentence Structure
 * Able to coordinate and swap between multiple workflows and adapt to a fast paced environment
 * Strong Web-Research ability ie analyzing and interpreting patterns and trends
 * Recording findings by taking written notes and using appropriate software

Skills ideally required:-

 * Excellent Communication Skills in both German and English (Read, Write, email etiquette )
 * Have a good understanding of all forms of public transport
 * Skilled researcher and comfortable using a variety of online sources in various languages
 * Keen attention to detail
 * Self-motivated
 * QGIS skills are preferable
 * Second language (Good to have either French or Spanish)
 * 1 year technical support and/or other problem solving experience preferred, not necessary and familiar with IT systems
 * Able to maintain a positive attitude and attention to detail when performing repetitive tasks
 * Adaptable and able to learn new projects and processes
 * Good Judgment and decision making capability

Educational background:

Graduate ideally

Customer service background (Communications team), but not necessary

At GlobalLogic, we have a phenomenal track record of successfully delivering ground-breaking Cloud & Digital Transformation programmes and we have an international reach working with a wide variety of projects and customers. Our approach enables companies to "build the exceptional" and be fit for purpose in the 21 st century. We hire based on personality, potential, and enthusiasm to make a difference, then we give you the tools and skills you need to follow your own path



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