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# Scrum Master

- **Company:** Kforce Inc.
- **Location:** Fitchburg, WI, United States (Remote available)
- **Contract:** Permanent contract
- **Skills:** JIRA, Microsoft Azure, Project Management Software, Automation of Marketing, Scrum Methodology, Salesforce.Com
- **Published:** September 15, 2026
- **Apply:** https://www.dice.com/job-detail/86bad1ea-2eeb-4a53-9cea-8402cee9681c

## About the Role

* Proven project management experience, including direct ownership of scope, schedule, and budget
 * Client-facing experience with a demonstrated ability to build trust and manage expectations
 * Experience with account management or ongoing client engagement models
 * Experience leading CRM implementations (Salesforce preferred)
 * Solid understanding of the mechanics of CRMs, marketing automation, and call centers
 * Proficiency with Jira, Azure DevOps, or similar project/task management tools
 * Strong written and verbal communication skills, with the ability to clearly articulate status, risks, and recommendations
 * Highly organized, detail-oriented, and able to manage multiple workstreams independently
 * Solutions-oriented approach, maintaining a positive presence with clients and internal team
 * Hands-on experience contributing to Salesforce CRM or Salesforce Marketing Cloud projects

Preferred:

 * Familiarity with regulated or complex delivery environments, particularly healthcare & life sciences
 * Ability to contribute beyond coordination, partnering closely with technical and functional teams

## Description

Kforce has a client that is seeking a Scrum Master in Fitchburg, WI., We are seeking a highly capable, technical project management professional/Scrum Master to lead and support complex, client-facing initiatives. This individual will have a strong focus on Salesforce or other CRM platforms in the context of healthcare & life sciences environments. This individual will serve as a trusted partner to clients, balancing delivery execution, relationship management, and strategic oversight across CRM, marketing, and call center-related initiatives. This role requires someone who is highly organized, comfortable working independently, and available during standard business hours to collaborate closely with clients and internal teams., * Lead end-to-end delivery of Salesforce CRM and/or Salesforce Marketing Cloud (SFMC) initiatives

 * Serve as a primary client-facing point of contact, managing relationships, expectations, and communication with a high degree of professionalism
 * Apply strong account management practices to support ongoing client success and long term partnerships
 * Own project scope, timeline, and budget, ensuring clear alignment and proactive management throughout delivery
 * Translate business requirements into actionable project plans, milestones, and tasks
 * Manage work using Jira, Azure DevOps, or comparable task and project management platforms
 * Coordinate cross-functional teams including technical, marketing, and operations stakeholders
 * Identify risks, dependencies, and changes early, driving resolution independently and transparently
 * Maintain clear documentation, reporting, and project artifacts to support visibility and accountability


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