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# IT Technician

- **Company:** Pueblo Of Pojoaque
- **Location:** Santa Fe, NM, United States
- **Experience:** Experienced
- **Salary:** $37,440.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Software Applications, Business Software, Spreadsheets, Software Documentation, Computer Maintenance, Databases, Database Applications, Desktop Computing, Electronic Mailing, Microsoft Office, Utility Software, Computer Equipment, Information Technology
- **Published:** May 30, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=721919c0a00e4d2f

## About the Role

Do you have experience in Standard operating procedures (SOPs)?, Do you have a High school diploma or GED?, * Must be at least 21 years of age.

 * Knowledge and skills in using computers and various programs such as Microsoft Office, Exchange electronic mail, database and spreadsheet applications, and Windows 10.
 * Knowledge of information technology and security departmental standard operating procedures.
 * Knowledge of a casino management systems.
 * Skill and knowledge in creating, analyzing, and correcting spreadsheets.
 * Understanding of database applications.
 * Knowledge of accounting practices and principles.
 * Knowledge of troubleshooting techniques and ability in determining software and hardware problems.
 * Good verbal and written communication skills

REQUIRED EDUCATION OR COMBINATION OF EDUCATION AND EXPERIENCE:

 * High School Diploma or GED
 * Associate's Degree in Computer Science or equivalent experience.
 * Google I.T. Support Certificate or equivalent.
 * Minimum (2) years' experience in computer support.

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

 * Standing-15% /Walking-10% /Sitting-75%; Computer room setting/secluded and segregated.
 * Casino and office setting.
 * Exposure to cigarette smoke and noise.
 * Exposure to electronic and computer equipment.
 * Lifting and carrying up to 40 lbs.
 * Some travel required.
 * Required to work weekends, holidays, and overtime.

## Description

JOB PURPOSE: To assist the I.T Manager in handling the information technology support needs for Buffalo Thunder Resort and Casino, Hilton Santa Fe Buffalo Thunder, Pojoaque Gaming, and Pueblo of Pojoaque Enterprises., * Assists in business application management.

 * Assists with coordinating information needs with other departments.
 * Assists with ordering supplies, equipment, and software.
 * Assists with planning for future needs for equipment and software.
 * Tracks work orders for computer repair, preventative maintenance, and solution delivery.
 * Assists with upgrading systems, updating the internal knowledge base, and creating system documentation.
 * Assists with upgrading operating systems, application software and utility software.
 * Support core casino management applications.
 * Identifies problems with computer systems and initiates corrective action.
 * Other duties as assigned


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