> Markdown version of [/jobs/ext/2919126-forward-deployed-engineer](https://www.wearedevelopers.com/jobs/ext/2919126-forward-deployed-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Forward Deployed Engineer - **Company:** Intercom - **Location:** San Francisco, CA, United States (Remote available) - **Salary:** $180,000.0 - $200,000.0 - **Contract:** Permanent contract - **Skills:** JavaScript (Programming Language), Artificial Intelligence, Software as a Service, Python (Programming Language), Ruby, Software Engineering, Information Technology, Restful APIs, Programming Languages - **Published:** September 15, 2026 - **Apply:** https://job-boards.greenhouse.io/intercom/jobs/8201208 ## About the Role * Strong engineering background, preferably in fields such as Computer Science, Mathematics, Software Engineering or Physics. * Experience building a SaaS product with real-world usage. Bonus points for former founders or early startup engineers. * You're interested in AI/ML and enjoy quickly building a strong understanding of novel problems, capabilities, and architectures - including the trade-offs and limitations involved. * You bring strong cross-functional collaboration skills, with the ability to navigate organizational boundaries and bring people together to achieve the best outcomes for our customers and for Intercom. * You're a strong coder. You have deep knowledge of at least one high-level programming language (for example, JavaScript, Python, Ruby, etc.). It doesn't need to be a language we use today - great people are effective learners and are quick to pick up new tools or introduce better ways of working. * You're able to prototype and ship software quickly, while maintaining a high bar for quality and a clear focus on business goals and outcomes. * You're proficient in using and writing REST APIs to integrate systems effectively. * You're a strong communicator who can comfortably discuss the same topics with engineers and non-technical audiences, adapting depth and detail as needed. * You're willing to travel and work on-site with customers to build strong relationships and develop a deep understanding of their needs. *Proof of eligibility to work in the United States is required. The base salary range for candidates within the San Francisco Bay Area is $180,000 - $200,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). ## Description * Drive adoption of Fin by helping prospects unlock the power of our AI capabilities to automate and scale their support operations. * Embed deeply with strategic customers to understand their business challenges and technical requirements, and provide the insight needed to achieve outstanding results with Fin. * Work hands-on with customers' technical teams as a trusted technical expert, coding side-by-side to drive projects through to completion. * Collaborate closely with Sales, Success, and Product teams to ensure seamless customer experiences, successful project delivery, and actionable product feedback. * Contribute to the evolution of the Forward Deployed Software Engineering function by codifying best practices and sharing insights from customer engagements to help the team scale and grow. ## About Intercom [Company profile](https://www.wearedevelopers.com/companies/4167-intercom) ### More Jobs at Intercom - [Forward Deployed Data Scientist](https://www.wearedevelopers.com/jobs/ext/2916040-forward-deployed-data-scientist) - [Senior Forward Deployed Engineer](https://www.wearedevelopers.com/jobs/ext/2797591-senior-forward-deployed-engineer) - [Forward Deployed Software Engineer](https://www.wearedevelopers.com/jobs/ext/2257692-forward-deployed-software-engineer) - [IT Systems Engineer](https://www.wearedevelopers.com/jobs/ext/2123157-it-systems-engineer) - [AI Deployment Consultant](https://www.wearedevelopers.com/jobs/ext/2120554-ai-deployment-consultant) ## Related Videos - [The Avengers Initiative (Practical Ethics for Software Engineers)](https://www.wearedevelopers.com/videos/2070-the-avengers-initiative-practical-ethics-for-software-engineers) - [Coffee with Developers: David Heinemeier Hansson](https://www.wearedevelopers.com/videos/875-coffee-with-developers-david-heinemeier-hansson) - [Rest API Antipatterns](https://www.wearedevelopers.com/videos/100208-rest-api-antipatterns) - [How building with AI can double the throughput of your engineering team](https://www.wearedevelopers.com/videos/100238-how-building-with-ai-can-double-the-throughput-of-your-engineering-team) - [Coroutine explained yet again 60 years later](https://www.wearedevelopers.com/videos/690-coroutine-explained-yet-again-60-years-later) - [Recruitment Reinvented: Bold strategies and the $10K signing incentive](https://www.wearedevelopers.com/videos/1068-recruitment-reinvented-bold-strategies-and-the-10k-signing-incentive) ## Related Articles - [How Much Does a Software Engineer Make? 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