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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Principal, eCommerce UI/UX Business - **Company:** Charter Communications, Inc. - **Location:** Stamford, CT, United States (Remote available) - **Experience:** Expert - **Salary:** $135,300.0 - $288,100.0 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Data Analysis, Software Documentation, Design of User Interfaces, Human-Computer Interaction, Interaction Design, Modular Design, Online Service Provider, Scrum Methodology, Software Engineering, User-Centered Design, Website Wireframe, Virtual Agents - **Published:** May 30, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=5e46087f4cfe6f13 ## About the Role Do you have experience in Visual communication design?, Do you have a Bachelor's degree?, This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future., * Bachelor's degree in UX Design, Interaction Design, Human-Computer Interaction or related field * Advanced degree in a design-related discipline or equivalent practical UX/UI design experience, * 9+ years solving UX problems in eCommerce * 5+ years people leadership and managing teams in large complex taxonomies * Experience leading UX teams on long timelines accomplishing complex deliverables aligned with business goals * 9+ years designing workflows that use AI to improve efficiency, reduce manual effort and accelerate execution * 9+ years identifying opportunities where AI simplifies tasks, reduces ambiguity and improves productivity for users and teams, * Proven experience designing digital products, workflows, and mobile-first experiences for sales, field, or customer-facing teams * Strong hands-on experience creating user flows, wireframes, prototypes, interaction patterns, and high-fidelity visual designs * Demonstrated ability to lead end-to-end design execution from concept through delivery in close partnership with Product Management and Engineering * Experience using research, analytics, experimentation, user feedback, and customer insights to inform design decisions * Strong understanding of usability, accessibility, and customer-centered design principles * Experience contributing to and scaling design systems, reusable components, and documentation standards * Proven ability to communicate design rationale, tradeoffs, and recommendations to cross-functional stakeholders and senior leaders * Experience working in agile environments, including sprint planning, product discovery, prioritization, and delivery reviews * Demonstrated success improving collaboration, design-to-development handoffs, and workflow efficiency across Design, Product, and Engineering teams * Expertise with AI-enabled workflows and tools that support faster planning, prototyping, iteration, and delivery * Familiarity with AI-enabled tools and ways of working that support faster concept development, prototyping, iteration, and delivery * Understanding of how AI can improve collaboration across Design, Product Management, and Engineering through clearer requirements, stronger alignment, and reduced rework * Experience designing user experiences that incorporate AI assistance in practical, intuitive, and low-friction ways * Ability to translate AI capabilities into usable product experiences that help users complete work more quickly and confidently * Knowledge of human-centered design approaches for AI-assisted workflows, including clarity, trust, usability, and oversight * Familiarity with designing tools and interactions that support faster feedback loops, continuous improvement, and more efficient decision-making * Experience using data, research, and user feedback to refine AI-enabled experiences and improve effectiveness over time * Strong understanding of scalable design patterns, reusable components, and documentation practices that help teams move faster Preferred Qualifications Skills * Related industry experience in Cable, Telecommunications or Software/Online Services ## Description Looking to shape the future of digital experiences for business customers? As Principal UX Designer at Spectrum, you'll drive intuitive and conversion-focused solutions for phone, internet and video products, making it easier for businesses to find what they need. Join a team dedicated to advancing usability and customer-centered design, where your expertise will accelerate product innovation and elevate user satisfaction. How You'll Make an Impact * Lead the execution of UX/UI design for digital tools and workflows supporting business customers evaluating and purchasing Spectrum offerings * Collaborate with Product Managers and Engineering to translate business needs, goals and pain points into effective digital solutions * Support and advance AI-enabled workflows to accelerate software development, streamline prototyping and clarify requirements * Align product requirements, design output and engineering implementation for seamless delivery * Drive high-quality design across customer journeys including solution discovery, product comparison, package configuration and purchase completion * Enforce design systems, reusable patterns and documentation standards to improve consistency and speed to market * Use research, analytics, experimentation and feedback to refine and inform design decisions * Participate in sprint planning, product discovery, prioritization and delivery reviews to integrate design throughout the development lifecycle * Advocate for usability, accessibility, consistency and customer-centered design in every project * Communicate design rationale and recommendations to stakeholders and senior leaders Working Conditions * Office environment * Occasional travel as needed * Eligible for Spectrum's Hybrid Work Policy with up to one day of remote work each week What You'll Bring to Spectrum ## Related Videos - [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail) - [Pioneering AI Assistants in Banking](https://www.wearedevelopers.com/videos/1627-pioneering-ai-assistants-in-banking) - [Guiding Agentic AI with Vue](https://www.wearedevelopers.com/videos/2033-guiding-agentic-ai-with-vue) - [Design Patterns For AI Products in 2026](https://www.wearedevelopers.com/videos/100255-design-patterns-for-ai-products-in-2026) - [Data Science on Software Data](https://www.wearedevelopers.com/videos/162-data-science-on-software-data) - [Design as an algorithm, not as a feature](https://www.wearedevelopers.com/videos/471-design-as-an-algorithm-not-as-a-feature) ## Related Articles - [The future is here: How artificial intelligence is influencing UX design](https://www.wearedevelopers.com/magazine/65-the-future-is-here-how-artificial-intelligence-is-influencing-ux-design) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [How Developers Can Focus on Maintaining Satisfaction With Accessibility](https://www.wearedevelopers.com/magazine/109-how-developers-can-focus-on-maintaining-satisfaction-with-accessibility) - [What Industries Outside of AI Are Hiring The Most AI Experts?](https://www.wearedevelopers.com/magazine/98-what-industries-outside-of-ai-are-hiring-the-most-ai-experts) - [Never delegate the understanding](https://www.wearedevelopers.com/magazine/749-never-delegate-the-understanding) - [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers)