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# D365CE & Power Platform Support

- **Company:** Conspicuous Limited
- **Location:** Derby, UK (Remote available)
- **Salary:** £40,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Dynamics CRM, Microsoft Dynamics, Power BI, Microsoft Power Automate, Powerapps
- **Published:** September 15, 2026
- **Apply:** https://www.collegerecruiter.com/job/2879187484-d365ce--power-platform-support

## About the Role

* Previous Microsoft Dynamics 365 Customer Engagement experience
 * Experience across the Microsoft Power Platform, including Power Apps, Power Automate, Power BI, Power Pages and/or Copilot Studio
 * Previous experience in a support or consultative role
 * Strong customer-facing and communication skills
 * Good understanding of the Microsoft 365 stack
 * Excellent troubleshooting and investigation skills
 * Ability to manage workloads effectively against SLAs
 * Previous training experience would be beneficial

Experience within the travel and leisure industry would be advantageous, but is not essential.

## Description

I'm working with a growing Microsoft Dynamics partner looking to add an experienced Microsoft Dynamics 365 Customer Engagement Support Consultant to its Customer Services team.

This is a great opportunity for someone with strong D365 CE and Power Platform experience who enjoys solving problems, supporting customers and managing cases through to resolution.

The role will include:

 * Responding to customer support queries across Dynamics 365 CE and Power Platform
 * Investigating and resolving support cases through to completion
 * Managing cases in line with agreed SLAs
 * Keeping customers updated throughout the support process
 * Working closely with internal Professional Services teams and third-party software providers
 * Supporting customers across a growing global client base
 * Providing KPI reporting to the Customer Services Manager


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