> Markdown version of [/jobs/ext/2920577-support-analyst](https://www.wearedevelopers.com/jobs/ext/2920577-support-analyst). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Support Analyst - **Company:** GlobalLogic Inc. - **Location:** London, UK - **Contract:** Permanent contract - **Skills:** Data Analysis, Quantum GIS (QGIS), Software Tools, Information Technology - **Published:** September 15, 2026 - **Apply:** https://www.collegerecruiter.com/job/2879182747-support-analyst ## About the Role We are seeking an experienced and motivated Support Analyst / Customer Service Analyst for one of our key clients projects for data analysis and support. You will be fluent French speaking and both written and verbal, ideally to A2/B1 certified, * Should be able to read, write provided text in recommended format within this role for Real Time Incidents; Project ensures Maps Data is current and up to date per real time * Strong in French & English Grammar: Articulation, Sentence Structure * Able to coordinate and swap between multiple workflows and adapt to a fast paced environment * Strong Web-Research ability ie analyzing and interpreting patterns and trends * Recording findings by taking written notes and using appropriate software Skills ideally required:- * Excellent Communication Skills in both French and English (Read, Write, email etiquette ) * Skilled researcher and comfortable using a variety of online sources in various languages * Keen attention to detail * Self-motivated * QGIS skills are preferable * 1 year technical support and/or other problem solving experience preferred, not necessary. Familiar with IT systems * Able to maintain a positive attitude and attention to detail when performing repetitive tasks * Adaptable and able to learn new projects and processes * Good judgment and decision making capability * Team player Educational background: Graduate ideally Customer service background (Communications team), but not necessary At GlobalLogic, we have a phenomenal track record of successfully delivering ground-breaking Cloud & Digital Transformation programmes and we have an international reach working with a wide variety of projects and customers. Our approach enables companies to "build the exceptional" and be fit for purpose in the 21 st century. We hire based on personality, potential, and enthusiasm to make a difference, then we give you the tools and skills you need to follow your own path ## Related Videos - [Local Candidates vs International Talent - Building the Very Best Dev Team](https://www.wearedevelopers.com/videos/1067-local-candidates-vs-international-talent-building-the-very-best-dev-team) - [ Secure Code Superstars: Empowering Developers and Surpassing Security Challenges Together](https://www.wearedevelopers.com/videos/422-secure-code-superstars-empowering-developers-and-surpassing-security-challenges-together) - [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Data Science on Software Data](https://www.wearedevelopers.com/videos/162-data-science-on-software-data) - [Old tools, new tricks](https://www.wearedevelopers.com/videos/1916-old-tools-new-tricks) ## Related Articles - [Best Companies to Work For in Paris: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/190-best-companies-to-work-for-in-paris-top-25-companies-in-2023) - [Best Companies to Work For in France: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/189-best-companies-to-work-for-in-france-top-25-companies-in-2023) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk)