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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Business Systems Manager - **Company:** Michigan Technological University - **Location:** Houghton, MI, United States - **Experience:** Experienced - **Salary:** $75,000.0 - $85,000.0 - **Contract:** Temporary contract - **Skills:** Application Configuration Access Protocols, Bulk Mail, Business Systems, Data Governance, Data Visualization, Intelligence Analysis, Standard Sql, SQL Databases, Data Processing, Information Technology, WebFOCUS, Data Management, Tools for Reporting - **Published:** September 15, 2026 - **Apply:** https://jobs.mitalent.org/job-seeker/job-details/JobCode/408605819 ## About the Role * Minimum 4 years' professional experience in an administrative application support role as a business systems analyst or similar responsibilities . * Professional experience writing SQL * Relevant experience writing report Desirable Education and/or Experience * Experience supporting an ERP system * Experience working in higher education * Experience with Data Governance * Experience supervising people Required Knowledge, Skills, and/or Abilities * Excellent interpersonal skills related to complex IT topics * Ability to effectively communicate with technical and non-technical audiences at all levels of the organization through written and verbal communication with attention to detail * Demonstrated ability to communicate effectively across cultural boundaries and work harmoniously with diverse groups of students, faculty, and staff * Demonstrated commitment to contribute to a safe work environment Desirable Knowledge, Skills, and/or Abilities * Strong problem-solving skills * Demonstrated success in, or potential future contributions to, working with persons with a wide variety of backgrounds and viewpoints Work Environment and/or Physical Demands ## Description Michigan Tech IT develops and supports technology solutions that enable Michigan Tech's faculty, students, and staff to excel in teaching, learning, research, scholarship, and public service. We're committed to a diverse and inclusive community. As a member of Information Technology, this position will assume a meaningful role implementing Data Governance initiatives, supervising a team of Business System Analysts while providing operational support for the core administrative systems. Operational support includes understanding the University business processes, documenting procedures, providing training, loading data, sending bulk email communications, writing reports, creating data visualizations and processing system access requests. You will become part of a culture that empowers employees, treats them with respect, and encourages innovation and open communication. Responsibilities and Essential Duties * Supervisory responsibilities for a team of Business System and Intelligence Analysts. * Chair the Data Stewardship Council and support the institution's pursuit of data governance. * Create and execute queries/reports/data visualizations using campus software reporting tools. Including but not limited to WebFOCUS and SQL. * Generate bulk email communications. * Process data loads. * As new software is selected, assist in the application configuration/setup. * Develop guidelines, test plans, training and documentation for supported software and associated business processes as needed. * Review questions/issues with supported software and determine if the software is working as intended. Follow-up with the vendor and campus partners as needed. * Assist in testing new releases. * Provide periodic support outside of regular business operating hours including evenings and weekends. * Work independently and as part of a team. * Process access requests for core administrative systems. * Other duties as assigned. * Commit to learning about continuous improvement strategies and applying them to everyday work. Actively engage in University continuous improvement initiatives. * Apply safety-related knowledge, skills, and practices to everyday work. Required Education, Certifications, Licensures Bachelor's degree or equivalent experience from which comparable knowledge and abilities can be acquired. ## Related Videos - [How building an industry DBMS differs from building a research one](https://www.wearedevelopers.com/videos/768-how-building-an-industry-dbms-differs-from-building-a-research-one) - [Systems Thinking for Performance: How to Diagnose and Fix Slow Systems without Guessing](https://www.wearedevelopers.com/videos/2103-systems-thinking-for-performance-how-to-diagnose-and-fix-slow-systems-without-guessing) - [Analytics in the Age of Agentic AI: A tour of ClickHouse and Langfuse](https://www.wearedevelopers.com/videos/100240-analytics-in-the-age-of-agentic-ai-a-tour-of-clickhouse-and-langfuse) - [HR Tech: An Essential Ingredient for Tech-Driven Business Transformation](https://www.wearedevelopers.com/videos/1482-hr-tech-an-essential-ingredient-for-tech-driven-business-transformation) - [Crypto-secure Data Management with In-Database Blockchain](https://www.wearedevelopers.com/videos/632-crypto-secure-data-management-with-in-database-blockchain) - [Delete the roles, deploy the skills](https://www.wearedevelopers.com/videos/2104-delete-the-roles-deploy-the-skills) ## Related Articles - [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers) - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Top Big Data Technologies That You Need to Know](https://www.wearedevelopers.com/magazine/108-top-big-data-technologies-that-you-need-to-know) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)