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# Field IT Technician - Chicago

- **Company:** Eyas Landing
- **Location:** Chicago, IL, United States
- **Experience:** Experienced
- **Salary:** $55,000.0 - $65,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Exchange Server, Python (Programming Language), Microsoft Office, Microsoft SharePoint, Wide Area Networks, Wi-Fi Technology, Microsoft Power Automate, Zapier, Information Technology, Zendesk
- **Published:** September 15, 2026
- **Apply:** https://www.careerjet.com/jobad/useb9833bf4e6b176b2ea4c8991dd9fb2b

## About the Role

confidentiality of proprietary company information and employee data when working in our company systems.Schedule & LocationSchedule: Monday - Friday 8:30am- 5:00pmLocation: 1409 W. Carroll Ave. Chicago, IL (onsite)Must have flexibility to travel and work onsite at any of our other 4 locationsBlue Bird Day Wheaton: 140 E Loop Road, 60189Blue Bird Day West Loop: 1233 W Adams, 60607Blue Bird Northcenter: 1233 W Adams, 60607Merlin Day Academy: 3319 N Elston Ave, 60618QualificationsMinimum of Bachelor's Degree, Masters Preferred in related fieldMinimum of 2 years of experience in a Technical Support role Experience administering Zendesk required Experience with Zapier or similar automation/integration platform.Experience with Office 365, Power Automate, Microsoft SharePoint, or Microsoft Exchange preferred.Demonstrated working knowledge of Microsoft's modern workplace solutions, primarily Office 365.Coding (Python) and API Integration knowledge requiredExcellent analytical

## Description

and network hardwareInstall, configure, and troubleshoot operating systems, software, and applicationsRespond to service requests and incidents within SLAsPerform hardware repairs, upgrades, and peripheral installationsTroubleshoot network connectivity issues (LAN/WAN/Wi-Fi)Assist with new site setups, office relocations, and tech refresh projectsMaintain accurate records of repairs, asset inventory, and service documentationEducate users on basic troubleshooting and best practicesCollaborate with remote support teams and escalate complex issues as neededMeet weekly with IT Team and lead of projects to report work completed and set expectations for project development.Work independently to execute IT projects including Zendesk support and explore development, automation of internal processes, staff development trainings and other projects needed to meet the company's needs.Ensure HIPAA compliance of Patient Health Information (PHI) when working in our company system and data.Ensure, A Day in the Life of the Broadband Technician I: Performs residential installs and disconnects* (data, video, phone) on customer premises according to organizational standards an…

 + 1 day ago


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