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# ServiceNow Developer

- **Company:** nTech Solutions, Inc.
- **Location:** Reston, VA, United States
- **Experience:** Expert
- **Contract:** Temporary to permanent
- **Skills:** JavaScript (Programming Language), Computer-Aided Design, Agile Methodology, Scrum Methodology, Systems Integration, Web Services, SOAPAPI, ServiceNow Customer Service Management, Servicenow
- **Published:** September 15, 2026
- **Apply:** https://www.dice.com/job-detail/6771c317-fb6b-4b9c-acde-66ec22b829ee

## About the Role

o Minimum 5 years of hands-on ServiceNow Development experience.

o Proven experience developing within the ServiceNow Customer Service Management (CSM) module.

o Direct hands-on experience using UI Builder to configure ServiceNow Workspaces.

o Strong expertise in JavaScript, Flow Designer, Playbooks, and Service Portal development.

o Proficiency in building REST/SOAP web service integrations and navigating ITSM platform hand-offs.

o Ability to attend an in-person final round interview and work on-site in Reston, VA twice a month.

Preferred Qualifications:

o Certified Application Developer (CAD) or CSM-specific ServiceNow micro-certifications.

o Hands-on experience with ServiceNow Integration Hub and spoke development.

o Familiarity with recent ServiceNow platform releases such as Zurich or Australia.

o Experience within healthcare or related regulated industry environments.

Certifications:

o ServiceNow Developer Certification is a MUST

o ServiceNow Admin Certification - is a Plus

## Description

o Design, develop, and maintain features within ServiceNow CSM scoped applications (Contact Center and FEP Hub).

o Utilize UI Builder to customize and configure shared out-of-the-box CSM/FSM workspaces to support cohabitating applications.

o Build and enhance the unified CSM Service Portal submitter experience.

o Develop integrations between CSM modules, ITSM frameworks, and external web services using Integration Hub and custom spokes.

o Participate in Agile sprint planning (every 2 weeks) and Program Increment (PI) planning cycles.

o Collaborate with technical leads and business stakeholders to evolve application feature roadmaps across platform upgrades.


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