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# IT-Support-Mitarbeiter/in

- **Company:** Ams Ag Vollzeit
- **Location:** Baden, Austria (Remote available)
- **Salary:** €35,658.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Windows Servers
- **Published:** September 16, 2026
- **Apply:** https://europa.eu/eures/portal/jv-se/jv-details/MTczNTM1NjQgNDM?lang=en

## About the Role

* Berufserfahrung im IT-Support

 * Grundkenntnisse in Windows-Server-Systemen, Microsoft 365, Virtualisierungstechnologien und Netzwerken

 * Hohe Kundenorientierung sowie freundliches und professionelles Auftreten

 * Sehr gute Deutschkenntnisse sowie sichere Kommunikation in Englisch

 * Lösungsorientierte Arbeitsweise und rasche Auffassungsgabe

## Description

* Eigenverantwortliche Bearbeitung von Tickets und Tasks über verschiedene Kommunikationskanäle

 * 1st-Level-Anwendersupport für unsere Kundinnen und Kunden

 * Identifikation, Analyse und Behebung von Fehlern inklusive Dokumentation sowie gegebenenfalls Weiterleitung an das Technik-Team

 * Durchführung von IT-Routineaufgaben

 * Kontrolle von Fehlerprotokollen


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