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# IT Support Engineer

- **Company:** ECS Recruitment Group
- **Location:** Blackpool, UK
- **Experience:** Experienced
- **Contract:** Temporary to permanent
- **Skills:** Microsoft Windows, Active Directory, Computer Networks, Virtual Private Networks (VPN), Microsoft Office, Microsoft Visio, Networking Basics, Remote Service Software, CompTIA Strata - PC Hardware Technology Engineer, Tablet Computers, Information Technology
- **Published:** September 16, 2026
- **Apply:** https://www.apply4u.co.uk/jobs/it-support-engineer/47306585

## About the Role

Changes). Manage and complete assigned support tickets within agreed service levels. Troubleshoot and resolve network connectivity issues. Install and configure network printers and end-user devices. Escalate complex incidents where appropriate and keep users updated throughout. Maintain accurate documentation and administrative records. Support IT projects and other tasks as directed by the wider IT team. Adhere to company security, compliance, and health & safety procedures. Skills & Experience Essential Minimum 2 years' experience in an IT Support, IT Engineer or Service Desk role. Strong knowledge of Windows operating systems. Experience diagnosing and repairing desktop and laptop hardware. Good understanding of networking fundamentals and troubleshooting. Experience supporting Microsoft Office applications. Experience with VPN connectivity and remote support tools. Strong analytical and problem-solving skills. Excellent communication and customer service skills. Ability to work
independently and effectively manage workload. Desirable Experience with Active Directory. Basic Server OS knowledge. Experience with network builds and installations. Knowledge of Microsoft Visio and Project. Experience supporting iPads and Windows tablets. Relevant desktop or laptop hardware accreditations. About You You will be: A team player with a flexible and positive attitude. Customer-focused with excellent interpersonal skills. Organised and detail-oriented. Able to remain calm and effective under pressure. Reliable, professional, and committed to delivering a high standard of support.This is a fantastic opportunity for a skilled IT Support Engineer looking to join a supportive team in a fully site-based role in Central Blackpool. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy



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