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# IT consultant including ServiceNow, CMDB, ITSM, Change, Incident, Scrum, etc.

- **Company:** GULP Information Services GmbH
- **Location:** Frankfurt am Main, Germany
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** JavaScript (Programming Language), Confluence, JIRA, Configuration Management Databases, Scrum Methodology, Script Language, Servicenow
- **Published:** September 16, 2026
- **Apply:** https://www.careerjet.de/jobad/de0804515ba245cd1b7119f221eedaded6

## About the Role

Mehrjährige praktische Erfahrung in der Analyse, Konzeption und Implementierung von ITSM Prozessen (Incident, Request, Change, Problem, CMDB) auf Basis von ServiceNow. - Senior (> 5 Jahre Erfahrung)
Erfahrung im Aufbau / Betrieb einer CMDB inkl. Datenmodell und Beziehungen - Senior (> 5 Jahre Erfahrung)
Fundierte Erfahrung in mind. 4 relevanten Modulen ((ITSM, CSM, ITOM, SAM, HAM) - Senior (> 5 Jahre Erfahrung)
Erfahrung in mind. 3 Qualitätsverbesserungsprogrammen im ITSM-Kontext - Senior (> 5 Jahre Erfahrung)
Soll-Kriterien
Erfahrung in Scrum/Kanban und sicherer Umgang mit agilen Tools (z.B. Jira, Confluence) - 3 Referenzen
Erfahrung im Umgang mit den Scriptsprachen (JavaScript) - Senior (> 5 Jahre Erfahrung)



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