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# IT Techniker Onsite Support

- **Company:** puro Personaldienstleistung GmbH
- **Location:** Augsburg, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Macintosh Computers, IMac, Custom Software, Desktop Computing, Linux, Microsoft Office, Peripherals, Laptops, Operational Systems, Windows Client
- **Published:** September 16, 2026
- **Apply:** https://www.arbeitsagentur.de/jobsuche/jobdetail/13669-0937W50SX4UH7BID-S

## About the Role

nachweisbare technische Erfahrung im Vor Ort Service, Usersupport und 2nd Level Support

 - fundierte Kenntnisse der Windows Client Betriebssysteme, insbesondere Windows 10/11
 - Kenntnisse im Umgang mit lokalen Applikationen, der Client Peripherie sowie Mobile Devices
 - Erfahrung in der Administration von Windows Workstations und Laptops (MS Office, kundenspezifische Software)
 - wünschenswerte Kenntnisse in der Unterstützung von Linux- oder MAC Clients

## Description

bearbeiten Support Tickets im Bereich Incident, Service Request, IMAC sowie Break & Fix

 - nehmen Reparaturen im Rahmen der Gerätegarantie an Desktops, Notebooks und Tablets vor
 - unterstützen Kundenstandorte per Remote Zugriff
 - installieren Software und Betriebssysteme remote sowie direkt vor Ort
 - prüfen und pflegen die Dokumentationen für den Bereich Onsite Services


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