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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # SAP Primary Support Engineer - **Company:** Support Revolution - **Location:** UK (Remote available) - **Experience:** Expert - **Salary:** £47,685.0 - **Contract:** Permanent contract - **Skills:** Advanced Business Application Programming (ABAP), Artificial Intelligence, SAP ABAP, SAP (Applications), SAP NetWeaver Business Warehouse, SAP Configuration, SAP Knowledge Warehouse, SAP Sales and Distribution, SAPBasis - **Published:** September 16, 2026 - **Apply:** https://www.adzuna.co.uk/jobs/details/5884959835 ## About the Role We're looking for an experienced SAP professional who combines strong functional and technical capability with a customer-first mindset. You'll ideally bring: * 8+ years of SAP functional experience, with strong expertise in one or more SAP modules such as SD, FICO, HR/Payroll, WM, BW and/or MM * Strong hands-on SAP ABAP experience and a good understanding of technical SAP environments * Proven experience investigating, diagnosing and resolving complex SAP issues * Strong SAP configuration and troubleshooting skills * Experience working across technical and functional teams to deliver effective solutions * Excellent analytical and problem-solving skills, with the ability to identify root causes and develop practical solutions * Strong communication skills and confidence working directly with clients and business stakeholders * A proven ability to take ownership of cases and drive issues through to resolution while meeting SLAs * A collaborative mindset with a willingness to share knowledge and support team development * A continuous improvement mindset, with an interest in SAP innovation, AI and emerging technologies., We're looking for someone who enjoys solving complex challenges, building trusted client relationships and staying ahead of new technology and innovation. ## Description We're growing, and we're looking for an experienced SAP Primary Support Engineer to join our growing SAP practice and play a key role in supporting mission-critical SAP environments for our clients. This is more than a traditional support role. You'll take end-to-end ownership of SAP cases, combining your technical ABAP expertise with strong functional SAP knowledge to investigate issues, identify root causes and deliver effective solutions. You'll work closely with customers, delivery teams and technical specialists, helping ensure their SAP environments remain reliable, efficient and continually improving., * Own & solve SAP cases: Provide expert SAP support across modules such as SD, FICO, HR/Payroll, WM, BW and/or MM, investigating issues, identifying root causes and delivering effective solutions * Configure & optimise: Troubleshoot, configure and optimise SAP solutions, ensuring reliable performance and a great user experience * Build client relationships: Act as a trusted point of contact, bridge technical and business teams, lead client discussions and communicate solutions clearly * Deliver quality solutions: Work with SAP delivery and development teams to implement, test and validate fixes while meeting agreed SLAs and quality standards * Drive continuous improvement: Identify recurring issues, recommend preventative measures and implement improvements that enhance system functionality and client experience * Stay ahead of SAP innovation: Keep up to date with SAP releases, best practices, industry trends and emerging technologies, including AI, and apply these to client solutions * Share knowledge: Contribute technical insights, best practices and lessons learned across the SAP practice., Our hiring process is designed to be efficient and transparent. Here's what to expect: 1. Screening Call - A friendly chat with our Talent Acquisition team to get to know you and discuss the role 2. Hiring Manager Interview - Your chance to showcase your skills, experience, and ask us any questions about the role and team 3. Team Interview - Get to meet with other team members, dive into the exciting projects you'll be working on, and experience the collaborative energy that drives our success! 4. Final HR Interview - A deeper conversation to understand your values, ensure a great cultural fit, and discuss the next steps. ## Related Videos - [Boost your coding productivity with Github Copilot Agent](https://www.wearedevelopers.com/videos/1542-boost-your-coding-productivity-with-github-copilot-agent) - [Replacing Excel with SAP APIs & Python validation](https://www.wearedevelopers.com/videos/1944-replacing-excel-with-sap-apis-python-validation) - [Headless by Design: Building Enterprise Systems That Agents Can Actually Use](https://www.wearedevelopers.com/videos/100092-headless-by-design-building-enterprise-systems-that-agents-can-actually-use) - [AI Pair Programming with GitHub Copilot at SAP: Looking Back, Looking Forward!](https://www.wearedevelopers.com/videos/1546-ai-pair-programming-with-github-copilot-at-sap-looking-back-looking-forward) - [The Deichmann RPA journey: Step by step with low-code automation to success](https://www.wearedevelopers.com/videos/1566-the-deichmann-rpa-journey-step-by-step-with-low-code-automation-to-success) - [Evolving the developer experience in the age of AI](https://www.wearedevelopers.com/videos/100201-evolving-the-developer-experience-in-the-age-of-ai) ## Related Articles - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs) - [The 12 Best Jobs for Software Engineers](https://www.wearedevelopers.com/magazine/401-the-12-best-jobs-for-software-engineers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs)