> Markdown version of [/jobs/ext/2933621-werkstudent-in-technical-writing-knowledge-management-saas-conversational-ai](https://www.wearedevelopers.com/jobs/ext/2933621-werkstudent-in-technical-writing-knowledge-management-saas-conversational-ai). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

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# Werkstudent:in Technical Writing & Knowledge Management - SaaS & Conversational AI

- **Company:** moinAI [by knowhere]
- **Location:** Hamburg, Germany
- **Experience:** Internship
- **Salary:** €31,200.0
- **Contract:** Internship / Graduate position
- **Skills:** HTML, Artificial Intelligence, Confluence, Software as a Service, Knowledge Management, Markdown, Snagit, Chatbots, Git, Information Technology, Figma, Zendesk
- **Published:** September 16, 2026
- **Apply:** https://www.adzuna.de/details/5884458641

## About the Role

* Laufendes Studium - idealerweise Technische Redaktion, Sprach-/Kommunikationswissenschaft, (Wirtschafts-)Informatik oder vergleichbar
 * Ausgezeichnete Deutschkenntnisse (Muttersprache) und sehr gutes Englisch (B2)
 * Du erklärst komplexe Sachverhalte präzise, zielgruppengerecht und gerne - Schreib-Flow gehört für dich einfach dazu
 * Große Neugier auf SaaS-Produkte, B2B-Software und Conversational AI; erste Erfahrung mit Markdown, HTML, Git oder Agentic AI (z. B. Claude) ist ein Plus
 * Erfahrung mit Doku-/CMS-Tools (z. B. Zendesk Guide, Notion, Confluence) oder Grafiktools (Figma, Snagit) sind nice-to-have
 * Strukturierte Arbeitsweise, Eigeninitiative und Lust, Verantwortung zu übernehmen

## Description

Dokumentation & Storytelling

Du tauchst tief in moinAI ein, begleitest Produktreleases und Features und übersetzt sie in klare, hilfreiche Help-Center-Artikel und kurze How-to-Guides.

Content-Creation für alle Kanäle

Du verfasst und pflegst Dokumentationsinhalte in Deutsch und Englisch: Help Center, In-App-Guides und Microcopy.


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