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# IBM Sterling OMS

- **Company:** Diverse Lynx LLC
- **Location:** Brentwood, TN, United States
- **Experience:** Expert
- **Salary:** $124,800.0 - $128,960.0
- **Contract:** Temporary contract
- **Skills:** Software Quality, Code Review, Continuous Integration, Java Platform Enterprise Edition (J2EE), IBM WebSphere MQ, IBM Websphere Application Server, Oracle SQL Developer, Performance Tuning, Spring-boot, Software Troubleshooting, Kubernetes, Enterprise Integration, Restful APIs, Docker, IBM Sterling Suite, Microservices
- **Published:** September 16, 2026
- **Apply:** https://www.careerjet.com/job/usf5d7a2e99aed1722a09866972685c8de/eaa

## About the Role

IDEAL CANDIDATE: A hands-on OMS lead who combines strong Sterling engineering depth with production ownership, client-facing communication, and the ability to lead distributed teams in high-volume retail environments.

## Description

Lead the delivery and operational excellence of enterprise-scale IBM Sterling OMS solutions. The role requires expertise in distributed order management, inventory visibility, fulfillment orchestration, enterprise integration, performance engineering, production support, and technical governance across omnichannel retail programs., * Own end-to-end OMS solution architecture, technical design, and engineering governance; collaborate with development, infrastructure, and business teams to resolve complex issues.

 * Lead IBM Sterling OMS support operations, ensuring platform availability, stability, and performance; serve as the primary technical contact for US-based customers and stakeholders.
 * Manage incidents, problems, and change requests within a production support environment, with disciplined prioritization, communication, and closure.
 * Perform root-cause analysis, implement preventive actions, and drive code quality, performance tuning, and production stabilization.
 * Drive continuous improvement across support processes while ensuring adherence to agreed SLAs, KPIs, release controls, and operational standards.

MUST-HAVE COMPETENCIES

 * IBM Sterling OMS 9.x configuration, customization, solution design, and order orchestration.
 * Inventory management and retail omnichannel fulfillment, including BOPIS and Ship From Store.
 * Java/J2EE, Spring Boot, microservices, REST APIs, IBM MQ, Oracle PL/SQL, and WebSphere.
 * CI/CD, Docker/Kubernetes, Agile delivery, production support, and performance troubleshooting.

LEADERSHIP & DOMAIN

 * Technical leadership, stakeholder communication, mentoring, and code-review governance.
 * Cross-functional collaboration, issue ownership, release support, and onshore/offshore coordination.
 * Strong retail and eCommerce domain knowledge.


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