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# Application Analyst Associate | Scheduling, Eligibility & Registration (SER)

- **Company:** Gundersen Health System
- **Location:** United States (Remote available)
- **Salary:** $65,000.0
- **Contract:** Permanent contract
- **Skills:** Data Integrity, Identity and Access Management, Okta, Performance Monitor, Epic Prelude
- **Published:** September 16, 2026
- **Apply:** https://gundersenhealth.wd5.myworkdayjobs.com/Gundersen/job/Wisconsin/Application-Analyst-Associate---Scheduling--Eligibility---Registration--SER-_JR-32544

## About the Role

* Education: Bachelor's degree or a related field or equivalent years of experience and education
 * Experience: Experience supporting healthcare applications, patient access workflows, or Epic applications preferred.
 * Experience with Epic applications such as Cadence, Prelude, Grand Central (ADT), Referrals, or Real-Time Eligibility (RTE) is preferred.
 * Familiarity with identity and access management platforms, including Okta, is a plus.
 * Epic certification or willingness to obtain certification as required.
 * Strong analytical and problem solving experience
 * Ability to analyze issues, identify solutions, and communicate technical concepts clearly

## Description

* Support Epic patient access applications, including Scheduling, Eligibility, Registration, and related workflows.

 * Troubleshoots and resolves basic application issues and provides end user support.
 * Collaborate with IT, and clinical teams to ensure optimal system performance and workflow efficiency.
 * Monitors applications for issues in connection with maintenance, upgrades and implementations.
 * Monitor performance and assist with auditing processes to ensure data integrity
 * Participate in projects related to system enhancements, integrations, and new implementations


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