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# Application Engineer

- **Company:** Sigma Inc.
- **Location:** Garner, NC, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Software
- **Published:** September 16, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=5ea9fc2d44290950

## About the Role

* Ability to develop long-term plans and programs and to evaluate work accomplishments.
 * Ability to establish and maintain effective relationships with peers, customers, and business partners.
 * Ability to present facts and recommendations effectively in oral and written form.
 * Ability to track activities effectively and close them in a timely manner.
 * Extensive experience with Microsoft applications such as Word and Excel.
 * Willingness to learn new things.
 * Ability to take on additional responsibilities as necessary.

Requirements:

Education and/or Work Experience Requirements:

 * Bachelor's degree in an engineering discipline (Mechanical or Electrical engineering)
 * 3-5 years' experience in field sales and/or technical support in mechanical, electrical, electronic and/or lighting industry.
 * Product knowledge in the electrical industry and about the casting process is a plus.
 * Knowledge or experience of new product development process
 * Preferred Qualifications:
 * Six Sigma Greenbelt certification or design for certification is a plus

Travel: Some domestic and international travel is required.

Physical Requirements:

 * Prolonged periods sitting, with computer and other office machine usage.
 * Prolonged periods of standing/walking
 * Fluent speech with the ability to communicate using telephone.

## Description

Job Summary: This position is responsible for providing product technical and application support to the Sales and customer base and acts as a liaison between customer and engineering/manufacturing/quality teams for new product development and quality related activities.

What you will be doing:

 * Provide technical product engineering support to Sales team & and customers.
 * Assist customers with product application issues and current product design changes.
 * Work with the Sales team and to gather customer requirements for product launch and new product development.
 * Support new growth and existing business sales through on-site visits with Sales team.
 * Conduct product focus groups and analyze & and summarize feedback.
 * Provide input on product information via knowledge of competitor's activities and new products applications to the Sales, Marketing and Engineering teams. Capture voice of customers for new products.
 * Liaison with UL/CSA and engineering on product specifications, testing, and standards.
 * Monitor code compliance and NEC code changes.
 * Liaison between customer and Manufacturing, Quality and Engineering teams.
 * Conduct product quality audits.
 * Prepare product literature which includes sell sheets and brochures for customers, and product instructional videos.