> Markdown version of [/jobs/ext/2940278-apple-ios](https://www.wearedevelopers.com/jobs/ext/2940278-apple-ios). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Apple IOS - **Company:** CareerCircle - **Location:** Hilo, HI, United States - **Experience:** Experienced - **Salary:** $56,160.0 - **Contract:** Temporary contract - **Skills:** Microsoft Windows, Adobe Creative Cloud, Artificial Intelligence, Apple IOS, Software Applications, System Configuration, Desktop Computing, Microsoft Office, CompTIA Strata - PC Hardware Technology Engineer, Enterprise Software Applications, ServiceNow IT Service Management, Peripherals, Adobe, Laptops, Servicenow - **Published:** September 16, 2026 - **Apply:** https://www.careercircle.com/jobs/all/all/usa/hi/hilo/b01225e3-ee68-450b-b82c-192afc3815b9 ## About the Role * 2+ years of desktop support, technical support, or help desk experience in a corporate environment. * Experience supporting Windows 11 operating systems. * Strong knowledge of Microsoft Office Suite and Adobe applications. * Experience installing, configuring, and troubleshooting desktop software and operating systems. * Hands-on experience supporting desktop and laptop hardware. * Experience supporting peripherals including docking stations, monitors, keyboards, and related equipment. * Knowledge of mobile device support, including iOS configuration, connectivity, and troubleshooting. * Strong problem-solving and analytical skills. * Excellent communication and customer service abilities., * Experience working in an enterprise IT environment. * Familiarity with device deployment, imaging, and asset management processes. * Experience using ITSM or ticketing tools such as ServiceNow, Remedy, or similar platforms. Top Skills * Windows 11 Support * Microsoft Office & Adobe Application Support * Desktop & Laptop Hardware Troubleshooting * iOS & Mobile Device Support * Peripheral Support (Monitors, Docking Stations, Keyboards) * End-User Support & Customer Service * Software Installation & Configuration * Enterprise Desktop Support Operations, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. ## Description Operations Leadership ServiceNow Communication Problem Solving Desktop Support Customer Service Microsoft Office Asset Management Operating Systems Technical Support Help Desk Support Peripheral Devices Business Valuation Docking (Computers) Device Configuration IT Service Management Full Stack Development Business Transformation End-User Training And Support Enterprise Application Software Troubleshooting (Problem Solving), We are seeking a Desktop Support Technician to provide hands-on support for end-user computing environments. This role is responsible for installing, configuring, troubleshooting, and supporting desktop and laptop systems, enterprise software applications, mobile devices, and related peripherals. The ideal candidate will possess strong technical troubleshooting skills, excellent customer service abilities, and experience supporting users in a corporate environment., * Install, configure, and support Windows 11 workstations and laptops. * Provide technical support for Microsoft Office, Adobe products, and other enterprise desktop applications. * Troubleshoot and resolve hardware, software, operating system, and application issues. * Support desktop and laptop deployments, upgrades, and replacements. * Configure and maintain peripherals including monitors, docking stations, keyboards, mice, webcams, and printers. * Provide setup, troubleshooting, and support for mobile devices, including iOS platforms. * Assist users with connectivity issues, application access, device configuration, and general technical support requests. * Document incidents, service requests, and resolutions within the IT ticketing system. * Escalate complex issues as needed while maintaining ownership of customer communications. * Deliver exceptional customer service and ensure timely resolution of technical issues., Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. 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