> Markdown version of [/jobs/ext/2942543-it-automation-engineer](https://www.wearedevelopers.com/jobs/ext/2942543-it-automation-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Automation Engineer - **Company:** Legora, Inc. - **Location:** New York, NY, United States - **Salary:** $134,300.0 - $203,000.0 - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Artificial Intelligence, Business Systems, Software as a Service, Human Resources Information System (HRIS), Automation of Marketing, User Provisioning Software, Okta, Information Technology - **Published:** September 16, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=ac3bead53c168af0 ## About the Role * Practical automation experience: you've identified useful opportunities and built workflows or integrations that others use. You can explain their impact and how you maintain them. * Comfortable with platforms and agents: you can translate requirements into instructions, configure integrations and adjust workflows based on results. * Careful about testing: you know how to test a workflow and verify its effects in connected systems, using automated checks where useful. * Sound judgment about AI output: you can assess accuracy, consistency and usefulness, and know when to investigate or ask for human review. * Able to follow technical logic: you understand workflows and how data moves through APIs. You can read generated code when troubleshooting calls for it. * Experience in corporate IT: you've worked with identity, SaaS or IT systems and understand how account, group and access changes affect employees. * Comfortable with some ambiguity: you can plan work when requirements are unclear and coordinate with the people it depends on. You explain tradeoffs and know when a decision needs someone else's approval. * Accountable after launch: you're comfortable owning a system's day-to-day operation, resolving problems and helping others use it. Nice to have * Experience with Serval or a similar platform for AI-enabled workflows and service automation. * Experience automating processes using HRIS APIs. * Familiarity with Okta, Lumos, SSO, SCIM, employee lifecycle integrations or Apple device management. * Experience connecting AI agents to tools and knowledge sources, setting their permissions or evaluating their performance. * Experience setting up automated workflow tests, regression checks or monitoring across applications., * Global collaboration: Partner with teams and clients across Europe, APAC, and North America. ## Description * Own Serval: manage its day-to-day operation, configuration and integrations. Keep workflows reliable and documented so teammates can support them and know who owns each part. * Find work worth automating: identify and deliver opportunities independently and in partnership with your peers. Assess which are worth pursuing and take them through rollout and maintenance. * Build workflows and integrations: use automation platforms and AI agents for onboarding and offboarding, access provisioning, SaaS administration and keeping data consistent across systems. * Support People systems integrations: work with People Technology to build and test integrations between our HRIS and other business systems. * Build AI-enabled services: help employees find information and complete approved actions. Set permissions, approval steps and fallbacks for uncertain answers or failed actions. * Plan and deliver changes: compare approaches and explain the tradeoffs in reliability, complexity, cost and employee experience. Coordinate dependencies with system owners and use staged rollouts with appropriate recovery steps. * Test workflows: use automated checks to catch failures and regressions, and verify results in connected systems. * Keep workflows running: monitor outcomes and fix recurring failures. Use run histories, logs and API responses to trace problems across systems, reading generated code when it helps. * Measure the results: track changes in manual effort, errors, delays or control gaps. Check that people can use what you've built, incorporate feedback and finish any follow-up work. ## Related Videos - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [APIs and Architecture for scaling omnichannel payments](https://www.wearedevelopers.com/videos/90-apis-and-architecture-for-scaling-omnichannel-payments) - [Beyond the Hype: Building Trustworthy and Reliable LLM Applications with Guardrails](https://www.wearedevelopers.com/videos/1594-beyond-the-hype-building-trustworthy-and-reliable-llm-applications-with-guardrails) - [HR ROBO SAPIENS: Decoding AI Agents and Workflow Automation for Modern Recruitment](https://www.wearedevelopers.com/videos/1470-hr-robo-sapiens-decoding-ai-agents-and-workflow-automation-for-modern-recruitment) - [Strong decisions - decisive distinctions between digital and analog aspects](https://www.wearedevelopers.com/videos/1687-strong-decisions-decisive-distinctions-between-digital-and-analog-aspects) - [Fleet Management - Reinvented](https://www.wearedevelopers.com/videos/473-fleet-management-reinvented) ## Related Articles - [13 AI Tools You Have to Try](https://www.wearedevelopers.com/magazine/219-13-ai-tools-you-have-to-try) - [Dev Digest 137 - AI'm not sure about this](https://www.wearedevelopers.com/magazine/485-dev-digest-137-ai-m-not-sure-about-this) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [How to Become an AI Engineer](https://www.wearedevelopers.com/magazine/331-how-to-become-an-ai-engineer) - [MLOps And AI Driven Development](https://www.wearedevelopers.com/magazine/82-mlops-and-ai-driven-development) - [MLOps – What’s the deal behind it?](https://www.wearedevelopers.com/magazine/125-mlops-what-s-the-deal-behind-it)