> Markdown version of [/jobs/ext/2942665-technology-support-administrator](https://www.wearedevelopers.com/jobs/ext/2942665-technology-support-administrator). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technology Support Administrator - **Company:** TEKSYSTEMS INC. - **Location:** New York, NY, United States - **Salary:** $40,560.0 - **Contract:** Temporary contract - **Skills:** Microsoft Windows, Apple Mac Systems, Software Applications, Computing Platforms, System Configuration, Data Security, Desktop Computing, File Systems, Intrusion Detection Systems, Microsoft Office, Network Monitoring, Password Management, Software Tools, Software Licensing, Laptops - **Published:** September 16, 2026 - **Apply:** https://dejobs.org/x/x/0954A81578744567A173B3C260380A22/job/ ## About the Role * Previous support or deployment experience in a Windows-based enterprise or retail environment. * Hands-on experience configuring, administering and troubleshooting PCs, desktops and production printers. * Experience working with wired and wireless printers and scanners. * Experience supporting and troubleshooting Motorola/Symbol handheld RF devices. * Ability to provide technical support for hardware, laptops, Windows operating systems and Microsoft Office. * Strong troubleshooting skills, with the ability to analyse complex issues and identify effective solutions. * Demonstrated good judgement in selecting appropriate methods and techniques for obtaining solutions. * Ability to follow detailed documentation accurately and efficiently. * Effective communication skills, with the ability to explain technical issues clearly to non-technical users. * Reliability and a strong sense of responsibility in meeting commitments and service expectations. * Ability to work well in a fast-paced, collaborative environment. * Reliable transportation to commute to the site. * Residence within approximately a 30-40 minute radius of Monroe Township, NJ. Additional Skills & Qualifications * Experience supporting Apple laptops and desktops, including Mac OS Sierra 10.12 and High Sierra. * Familiarity with Avaya phone systems and end-user telephony support. * Experience supporting end-user computing in corporate offices, distribution centres and delivery hubs. * Comfort working with scripted procedures and checklists for troubleshooting and installations. * Ability to develop clear installation documentation for complex applications. * Interest in researching and recommending new technology solutions to improve end-user computing. * Awareness of data security practices, including password management and file access controls. * Understanding of software licensing compliance in an enterprise environment. * Experience supporting a mobile workforce and remote users. ## Description This Technology Support Administrator role sits within the Workstation Support Team and focuses on providing end-user computing support across corporate offices, distribution centres and delivery hubs in the region. You will deliver 2nd and 3rd line support for hardware, software and operating systems on PC and Apple platforms, supporting a wide variety of devices including laptops, desktops, printers, handheld RF devices and phones. The position involves complex technical troubleshooting, system administration for desktop solutions, support for a mobile workforce, and occasional user training, all within a dynamic, fast-paced and growth-oriented environment., * Provide 2nd and 3rd level support for hardware, software and operating systems on PC and Apple-based computing platforms. * Identify, troubleshoot, analyse and resolve highly complex desktop computer problems for end users. * Escalate unresolved issues to the Lead Technology Support Administrator or the Workstation Systems leadership when appropriate. * Install equipment and software, ensuring accurate configuration and coordinating the work of others involved in installations. * Perform system administration tasks for desktop solutions, including configuration, maintenance and optimisation. * Deliver complex technical support to internal clients, ensuring issues are resolved promptly and effectively. * Act as a key contact for internal IT groups to support technical problem resolution and cross-team collaboration. * Monitor network access, address data security concerns, manage password generation and file access to identify and forecast potential access risks. * Research tools and processes to identify usage and capacity issues as they emerge, presenting findings and assisting in the development of long-range plans to address them. * Assist in developing corporate standards for desktop computer software and hardware and conduct reviews to ensure compliance with these standards. * Develop and produce installation documentation for complex applications to support consistent deployment and maintenance. * Conduct research and recommend new technology solutions that enhance desktop and end-user computing capabilities. * Perform application software integration and testing, when required, to ensure software, hardware and communication networks operate correctly together. * Generate and maintain user network IDs where necessary, following established policies and procedures. * Ensure compliance with software licensing requirements when required, maintaining accurate records and usage controls. * Support a mobile workforce by ensuring devices, applications and connectivity function reliably. * Deliver user training as needed to help colleagues use systems, devices and applications effectively. * Demonstrate sound judgement in selecting methods and techniques for solving technical problems. * Perform other related duties as assigned to support the overall effectiveness of the Workstation Support Team., * Practical experience supporting Microsoft Windows operating systems, including Windows 7, 8.1, 10 and 11. ## Related Videos - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Crypto-secure Data Management with In-Database Blockchain](https://www.wearedevelopers.com/videos/632-crypto-secure-data-management-with-in-database-blockchain) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Possibilities with Web Capabilities](https://www.wearedevelopers.com/videos/1575-possibilities-with-web-capabilities) - [The Developer Workstation Blind Spot: Why Your Security Stack Can't See What Matters Most](https://www.wearedevelopers.com/videos/100254-the-developer-workstation-blind-spot-why-your-security-stack-can-t-see-what-matters-most) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)