> Markdown version of [/jobs/ext/2942847-production-support-systems-lead-azure-net](https://www.wearedevelopers.com/jobs/ext/2942847-production-support-systems-lead-azure-net). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Production Support / Systems Lead - Azure/.NET

- **Company:** Akaasa Technologies
- **Location:** Tulsa, OK, United States
- **Experience:** Expert
- **Contract:** Temporary to permanent
- **Skills:** .NET Framework, Application Performance Management, Microsoft Azure, C Sharp (Programming Language), Cloud Storage, Continuous Integration, Data Warehousing, Issue Tracking Systems, Power BI, Enterprise Software Applications, Software Troubleshooting, Google Cloud Functions, Cosmos DB, Azure Synapse Analytics, Servicenow
- **Published:** September 16, 2026
- **Apply:** https://www.careerjet.com/jobad/usa171d6b0f062e219ffa05806bd7ce62d

## About the Role

* Strong hands-on experience with Microsoft Azure and Azure-based applications.
 * Experience with Azure Function Apps, Storage Accounts, Service Bus, Application Insights, Synapse, and Cosmos DB.
 * Strong knowledge of .NET/C# and ability to make minor application fixes.
 * Experience with Azure DevOps and CI/CD pipelines.
 * Experience with ServiceNow or similar ITSM tools.
 * Experience supporting mission-critical applications in a 24x7 production environment.
 * Strong troubleshooting, analytical, and problem-solving skills.
 * Experience with Cosmos DB and Synapse Data Warehouse queries.
 * Knowledge of KSQL and Power BI Gateway troubleshooting.
 * Strong verbal and written communication skills.
 * Proven customer-facing and stakeholder-management experience.
 * Understanding of ITIL processes and production support methodologies.
 * Energy industry experience is a strong plus.

## Description

Our client is seeking a strong Production Support / Systems Lead Azure/.NET to support mission-critical enterprise applications in a 24x7 production support environment. The ideal candidate will have hands-on experience with Azure, .NET/C#, production support, troubleshooting, and ITIL-based support processes.
This is a customer-facing role requiring regular interaction with clients, business users, and technical stakeholders. The candidate will be responsible for production issue triage, troubleshooting, root cause analysis, incident resolution, and minor configuration/code fixes to ensure continuous application availability., * Provide L1/L2 production support for Azure-based enterprise applications.

 * Troubleshoot Azure services including Function Apps, Storage Accounts, Service Bus, Application Insights, Synapse, and Cosmos DB.
 * Manage Service Bus Dead Letter Queues (DLQs), perform message replay, and troubleshoot message delivery issues.
 * Troubleshoot Azure DevOps pipeline issues, rerun failed deployments, and support CI/CD pipeline health.
 * Troubleshoot Power BI Gateway and configuration/connectivity issues.
 * Perform root cause analysis (RCA), document findings, and implement permanent fixes.
 * Write queries for Cosmos DB and Synapse Data Warehouse to troubleshoot application and data issues.
 * Troubleshoot pipeline failures using KSQL.
 * Perform minor configuration and code changes using .NET/C# within established guidelines.
 * Follow ITIL processes for incident, problem, and change management.
 * Use ServiceNow or similar ITSM tools for incident tracking and documentation.
 * Collaborate with clients, business users, developers, and onshore/offshore teams to resolve production issues.
 * Provide clear and timely communication to stakeholders during critical incidents.
 * Participate in a 24x7 support model and work assigned shifts as required., Ameristar Perimeter Security USA, an ASSA ABLOY branded company, is looking for a Lead Production. This position will be responsible for directing the safe and efficient operation …
 + 21 days ago, Job Description: Production Supervisor (2nd Shift) Location: Tulsa, OK Department: Operations Position Type: Full-Time, Exempt Shift: 2nd Shift Lead People. Drive Producti…
 + 19 days ago
+