> Markdown version of [/jobs/ext/2944286-native-slovak-chat-support-consultant-crypto-remote](https://www.wearedevelopers.com/jobs/ext/2944286-native-slovak-chat-support-consultant-crypto-remote). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # (Native Slovak) Chat Support Consultant, Crypto (Remote) - **Company:** Supportyourapp - **Location:** Madrid, Spain (Remote available) - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, LiveChat, Salesforce.Com, Information Technology - **Published:** September 16, 2026 - **Apply:** https://www.buscojobs.com.es/native-slovak-chat-support-consultant-crypto-remote-en-madrid-ID-370530603 ## About the Role Be part of a fast?paced environment requiring strong focus, commitment, and adaptability to different shifts including weekends and holidays What you need to succeed in this role: Native Slovak speaker and excellent English communication skills (at least C1 level) At least 6?12 months of live chat support experience, preferably in crypto or financial services Basic financial knowledge or payment/banking experience Crypto industry knowledge CRM experience in Salesforce Strong analytical, logical thinking, and problem?solving skills Positive, proactive and responsible attitude Personal computer (at least 8 Gb of RAM) with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload) Will be a great plus: Basic financial knowledge or payment/banking experience ## Description (native Slovak) Chat Support Consultant, crypto (Remote) 1 week ago Be among the first 25 applicantsGet AI?powered advice on this job and more exclusive features.Who are we?SupportYourApp is a global Support?as?a?Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since **** to deliver secure customer and technical support.We operate globally, supporting clients in 60 languages across diverse industries.Join our community as aChat Support Consultanttoday and thrive in a multicultural and multilingual environment while enjoying your home office.What you will do:Deliver outstanding customer support in crypto trading via live chat and email, promptly addressing inquiries and complaintsBuild strong and lasting customer relationshipsHandle customer inquiries and feedbackProvide valid, accurate information and solutions to customer requestsMaintain up?to?date knowledge of the company's trading platform and general market conditionsUnderstand customers' needs and deliver constructive feedback to the management teamContinuously seek ways to improve team performance and work efficiencyBe part of a fast?paced environment requiring strong focus, commitment, and adaptability to different shifts including weekends and holidaysWhat you need to succeed in this role:Native Slovak speaker and excellent English communication skills (at least C1 level)At least 6?12 months of live chat support experience, preferably in crypto or financial servicesBasic financial knowledge or payment/banking experienceCrypto industry knowledgeCRM experience in SalesforceStrong analytical, logical thinking, and problem?solving skillsPositive, proactive and responsible attitudePersonal computer (at least 8 Gb of RAM) with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload)Will be a great plus:Basic financial knowledge or payment/banking experienceBenefits:Flexible scheduleOpportunity to cooperate fully remotelyInclusive international environmentCompensation in USDRewards for referring friendsBalance between project workload and personal time, but also internal health policyResponsive leadership interested in your development and long?lasting cooperationGreenhouse conditions for self?developmentA culture built on trust, with no time?tracking requirementsThe items listed in this section may vary depending on the terms of your engagement.Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selectedYou can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.So if you're a proactiveSupport Specialistwho thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!Over ****+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.Know someone perfect for the role?Refer them and get rewarded!We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.Seniority level AssociateEmployment type ContractJob function Customer ServiceIndustries IT Services and IT ConsultingReferrals increase your chances of interviewing at SupportYourApp by 2x#J-*****-Ljbffr ## Related Videos - [Enabling intelligent logistics automation: home-grown Industrial IoT platform at Austrian Post](https://www.wearedevelopers.com/videos/2018-enabling-intelligent-logistics-automation-home-grown-industrial-iot-platform-at-austrian-post) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [It's not easy being green](https://www.wearedevelopers.com/videos/558-it-s-not-easy-being-green) - [Inside Bitpanda's Tech Stack: Scaling a European Fintech Leader - Markus Dorner](https://www.wearedevelopers.com/videos/1979-inside-bitpanda-s-tech-stack-scaling-a-european-fintech-leader-markus-dorner) - [Local Candidates vs International Talent - Building the Very Best Dev Team](https://www.wearedevelopers.com/videos/1067-local-candidates-vs-international-talent-building-the-very-best-dev-team) - [Opening Keynote: Civic Coding, A Framework for Democratic Tech](https://www.wearedevelopers.com/videos/963-opening-keynote-civic-coding-a-framework-for-democratic-tech) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Spanish Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/353-spanish-business-culture-and-etiquette) - [5 Best Emerging Tech Cities in Europe](https://www.wearedevelopers.com/magazine/361-5-best-emerging-tech-cities-in-europe) - [Software Developer Salary in Austria [2023]](https://www.wearedevelopers.com/magazine/213-software-developer-salary-in-austria-2023) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline)