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# Information Technology Specialist Programming 2 - Hourly

- **Company:** NYS Governor's Office of Employee Relations
- **Location:** New York, NY, United States (Remote available)
- **Salary:** $66,685.0
- **Contract:** Temporary contract
- **Skills:** Computer Programming, Distributed Systems, Elasticsearch, Monitoring of Systems, Prometheus, Datadog, Grafana, Information Technology, Kibana
- **Published:** September 16, 2026
- **Apply:** https://statejobsny.com/public/vacancyDetailsView.cfm?id=224139

## About the Role

Minimum Qualifications A bachelor's or higher-level degree in any field and one year of experience in information technology, 60 semester credit hours including or supplemented by 15 semester credit hours in computer science and one year of professional experience in information technology.

OR

Two years of professional experience in information technology.

## Description

Under the direction of an Information Technology Specialist 4, within the Enterprise Monitoring bureau of the Chief Technology Office, the incumbent will be a member of the Observability platform team. Specific duties include, but are not limited to:

 * Design, implement, and maintain a centralized observability platform that aggregates logs, metrics, traces, and other telemetry data from diverse sources.
 * Develop and integrate instrumentation for applications, infrastructure, and services to ensure comprehensive data collection.
 * Configure and manage observability tools (e.g., Prometheus, Grafana, Elasticsearch, OpenSearch, Kibana, Jaeger, OpenTelemetry) to provide actionable insights.
 * Create dashboards, alerts, and runbooks that empower engineering and operations teams to understand system health and respond effectively to incidents.
 * Collaborate with development and SRE teams to define observability requirements and best practices for new services and features.
 * Automate the deployment, configuration, and management of observability tooling.
 * Analyze telemetry data to identify performance bottlenecks, potential issues, and areas for optimization.
 * Participate in incident response, providing critical data and insights to facilitate rapid resolution.
 * Stay current with emerging trends and technologies in observability, AIOps, and distributed systems monitoring.
 * Contribute to the development of a strong observability culture across the organization.


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