> Markdown version of [/jobs/ext/2946001-sr-manager-operations-support](https://www.wearedevelopers.com/jobs/ext/2946001-sr-manager-operations-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Sr Manager Operations Support - **Company:** Republic Services - **Location:** Phoenix, AZ, United States (Remote available) - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Microsoft Office, Web Platforms - **Published:** September 16, 2026 - **Apply:** https://dejobs.org/x/x/171FA530A4B848C4B9135A6D3222AA7E/job/ ## About the Role * Ability to travel up to 50%, sometimes on short notice. * Proficiency in Microsoft Office and familiarity with digital tools supporting operational platforms. * Strong analytical and problem-solving skills, including root-cause analysis and process improvement. * Excellent communication and presentation skills; able to engage and influence all levels of management. * Proven leadership experience managing large, geographically dispersed teams and complex projects. * Collaborative and cross-functional approach; ability to develop and influence others. * Skilled in setting and achieving key milestones, goals, and objectives while adapting to changing conditions. * Positive outlook with ability to lead large project teams effectively. MINIMUM REQUIREMENTS: * Minimum of 5 years of progressive experience in Operations, Supply Chain, Project Management, or related field(s). * Demonstrated success in large-scale process improvement and technology implementation initiatives. ## Description POSITION SUMMARY: The Senior Manager, Operations Support is responsible for driving operational excellence and enabling continuous improvement across field operations. This role leads the planning, coordination, and execution of initiatives that enhance operational effectiveness, decision-making, and digital transformation. Working closely with the Director of Operations Support, this position develops and implements standards, processes, and management routines that improve performance and sustainability. Key responsibilities include resource management, process optimization, technology adoption, and cross-functional collaboration to deliver measurable results., * Lead day-to-day management of operations support initiatives, ensuring alignment with strategic priorities. * Drive timelines, deliverables, and coordination across business teams and stakeholders for workshops, working sessions, and project milestones. * Oversee requirements gathering, solution testing, deployment, and adoption for operational improvements and digital platforms. * Support communication strategies to ensure clarity and engagement across Areas and sites. * Manage core and extended project teams, including resource allocation, task assignment, and performance tracking. * Provide feedback on deliverables and ensure quality standards are met. * Monitor progress against key milestones and adjust plans as needed to meet objectives. * Partner with cross-functional teams and local site leadership to identify operational challenges, conduct root-cause analysis, and implement corrective actions. * Drive skill development for field operations employees. * Support area teams in prioritizing and resolving operational issues through robust processes and durable solutions. * Adapt to changing business priorities and lead initiatives that respond to evolving needs. * Performs other job-related duties as assigned or apparent., Our company values guide our daily actions: * Safe : We protect the livelihoods of our colleagues and communities. * Committed to Serve : We go above and beyond to exceed our customers' expectations. * Environmentally Responsible: We take action to improve our environment. * Driven : We deliver results in the right way. * Human-Centered: We respect the dignity and unique potential of every person. We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 5.1 million people in 2024 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods. STRATEGY Republic Services' strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers' multiple waste streams through a North American footprint of vertically integrated assets. We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation. With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers. Recycling and Waste We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. 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