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# Infrastructure Solutions Architect 4

- **Company:** Intersources Inc.
- **Location:** Virginia Beach, VA, United States
- **Experience:** Expert
- **Salary:** $24,000.0
- **Contract:** Permanent contract
- **Skills:** System Configuration, Domain Name System (DNS), Monitoring of Systems, Networking Hardware, Virtual Private Networks (VPN), Routing, Performance Tuning, Remote Access Technology, Software Systems, System Software, VMware VSphere, Firewalls (Computer Science), Computer Equipment, Performance Monitor, Firepower, Cisco, User Accounts
- **Published:** September 16, 2026
- **Apply:** https://www2.jobdiva.com/portal/?a=62jdnw10t7d77ytz0lbaey9qxonk3b05a9tqw96rb7z6hlfo7xj79l9g6mp6aj2o&compid=0/jobs/27765393#/jobs/27765393

## About the Role

Requires experience, creativity and multi-tasking to independently and collaboratively achieve department service and support objectives for the Transportation Operations Center., 5-7 years of experience in the field or related subject matter area., Customer ServiceRequired5Years

Cisco Routing and SwitchingRequired4Years

Hardware InstallationRequired4Years

Network DesignRequired3Years

Vsphere/VirtualizationRequired3Years

VPN & Remote Access TechnologiesRequired1Years

CybersecurityHighly desired

Backup SolutionsHighly desired

Network MonitoringHighly desired

DNS/DHCPNice to have

Network Cable ManagementNice to have

Cisco Firepower/Firewall ManagementNice to have

Solutions Design buildNice to have

Integration TroubleshootingNice to have

## Description

* Responds to Tier 1-3 support requests.
 * Provides exceptional customer service.
 * Communicates effectively with teammates and customers of varying levels of technical expertise.
 * Responds to all break/fix requests associated with end user resources.
 * Configures and deploys new/replacement network equipment and workstations.
 * Maintains up-to-date project and architecture documentation.
 * Maintains up-to-date inventory and maintenance records.
 * Monitors system resources for server/network anomalies.
 * Resolves connection issues between users and resources.
 * Maintains detailed change history of changes.
 * Supports team efforts to improve cybersecurity controls and defenses.
 * Supports team efforts for threat hunting and mitigation.
 * Manages time and resource constraints.

The Infrastructure Solutions Architect is responsible for effective provisioning, installation/configuration, operation, and maintenance of computer hardware and software and related infrastructure including network equipment. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to Commonwealth policies, standards, and guidelines. Responsibilities include infrastructure administration engineering and provisioning, operations and support, maintenance and research and development to ensure continual innovation. Install new / configure existing hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements. Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. Perform regular security
monitoring to identify any possible intrusions. Perform daily backup operations and regular file archival and purge as necessary. Create, change, and delete user accounts per request. Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues. Diagnose and recover from hardware or software failures. Coordinate and communicate with impacted constituencies. Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary. Upgrade and configure system software that supports GIS infrastructure applications or Asset Management applications per project or operational needs. Maintain operational, configuration, or other procedures. Perform periodic performance reporting to support capacity planning. Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required., Software IntegrationsNice to have


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