> Markdown version of [/jobs/ext/2946586-desktop-support-technician](https://www.wearedevelopers.com/jobs/ext/2946586-desktop-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Desktop Support Technician - **Company:** CareerCircle - **Location:** Windsor Locks, CT, United States - **Experience:** Experienced - **Salary:** $35,360.0 - $41,600.0 - **Contract:** Temporary contract - **Skills:** Microsoft Word, Microsoft Excel, Microsoft Windows, IMac, Apple IOS, Microsoft Outlook, Inventory Management Software, Virtual Private Networks (VPN), Microsoft Office, Networking Basics, Microsoft PowerPoint, Software Engineering, Wireless Networks, ServiceNow IT Service Management, Office365, Laptops - **Published:** September 16, 2026 - **Apply:** https://www.careercircle.com/jobs/all/all/usa/ct/windsor-locks/fcdf7718-9596-4a46-a534-9742d742d695 ## About the Role Apple IOS Operations Leadership Communication Microsoft 365 Microsoft Excel Problem Solving Desktop Support Customer Service Asset Management Deskside Support Technical Issues Microsoft Outlook Technical Support Wireless Networks Business Valuation Microsoft Windows 10 Smartphone Operation IT Service Management Full Stack Development Wireless Communications Business Transformation Hardware Troubleshooting Virtual Private Networks (VPN) Troubleshooting (Problem Solving), * 2+ years of desktop or deskside support experience in a corporate environment * Experience supporting Windows 10 and/or Windows 11 * Strong hardware troubleshooting and break/fix experience * Experience imaging and deploying desktop and laptop systems * Experience supporting Microsoft Office 365 applications * Ability to troubleshoot basic networking issues, including VPN, wireless connectivity, and network adapters * Experience supporting mobile devices including iPhone and Android * Experience working with IT ticketing systems * Strong communication, customer service, and problem-solving skills * Ability to work independently while also collaborating within a team environment Preferred Qualifications * Enterprise-level desktop support experience * Experience with asset management and inventory control * Tech Bar or walk-up support experience * Familiarity with IT service management practices, We're looking for a technician who combines strong technical troubleshooting abilities with outstanding customer service skills. Successful candidates will be patient, professional, and comfortable supporting users with varying levels of technical knowledge while providing a high-quality support experience., * Windows 10/11 * Desktop Support * Deskside Support * Office 365 * Outlook * Hardware Break/Fix * PC Imaging & Deployment * Mobile Device Support (iOS/Android) * VPN & Wireless Troubleshooting, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. ## Description We are seeking a customer-focused Desktop Support Technician to join a growing enterprise IT support team. This role is responsible for providing hands-on deskside support, troubleshooting hardware and software issues, deploying new equipment, supporting mobile devices, and delivering an exceptional end-user experience. This is an excellent opportunity for an IT professional who enjoys working directly with users, solving technical issues, and supporting a dynamic corporate environment. Responsibilities * Provide onsite deskside support for Windows 10 and Windows 11 systems * Diagnose and resolve hardware and software issues on desktops, laptops, and peripherals * Perform PC installations, moves, adds, and changes (IMAC activities) * Image, configure, deploy, and replace workstation devices * Support Microsoft Office 365 applications including Outlook, Word, Excel, and PowerPoint * Troubleshoot printing, connectivity, and peripheral device issues * Support and configure iOS and Android mobile devices * Assist users with email, VPN, wireless networking, and application-related issues * Maintain accurate documentation and ticket updates within IT service management tools * Perform asset management activities including tagging, inventory tracking, recovery, and disposal * Provide walk-up technical support and maintain high levels of customer satisfaction * Follow established IT support processes and best practices, Apple IOS Operations Leadership Communication Microsoft 365 Microsoft Excel Problem Solving Desktop Support Customer Service Asset Management Deskside Support Technical Issues Microsoft Outlook Technical Support Wireless Networks Business Valuation Microsoft Windows 10 Smartphone Operation IT Service Management Full Stack Development Wireless Communications Business Transformation Hardware Troubleshooting Virtual Private Networks (VPN) Troubleshooting (Problem Solving) +0 ## Related Videos - [Xcode development redefAIned](https://www.wearedevelopers.com/videos/100195-xcode-development-redefained) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Harnessing Apple Intelligence: Live Coding with Swift for iOS](https://www.wearedevelopers.com/videos/1515-harnessing-apple-intelligence-live-coding-with-swift-for-ios) - [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org) - [CountrPT: Startup Product Presentation](https://www.wearedevelopers.com/videos/1161-countrpt-startup-product-presentation) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)