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# Technical Solutions Engineer III

- **Company:** Konami Gaming, Inc.
- **Location:** Las Vegas, NV, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Query Performance, Java (Programming Language), JIRA, Software Bug Management, Databases, Software Debugging, Eclipse (Software), Issue Tracking Systems, RabbitMQ, Software Engineering, PL-SQL, SQL Databases, Backend, Git, Information Technology, Zendesk, Oracledb
- **Published:** September 16, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=d11d6d2297fd7685

## About the Role

Education Requirements:

 * Bachelor's degree in Computer Science, or closely related. Employer will accept an advanced degree if in the same field.

Experience Requirements:

 * 24 months of experience in job offered, Software Engineer, or closely related.

Special skills requirements:

 * Experience in application design, implementation, maintenance, and support.
 * Proficient in Java application development using Eclipse, with backend expertise in Oracle DB.
 * Experience in project and issue tracking using GIT, JIRA and Zendesk.
 * Proficient in implementing and troubleshooting RabbitMQ for messaging.
 * Proficient in writing and debugging PL/SQL scripts as implemented on Oracle DB.
 * Proficient in fine-tuning application and query performance on both Java code and Oracle DB.
 * Resolved bugs and defects through thorough debugging and testing.

## Description

* Troubleshoot and resolve escalated customer issues related to the SYNKROS application, interfaces, and database.
 * Communicate with customers and vendors as needed to address SYNKROS-related issues.
 * Report discrepancies, changes, or recommendations to senior management and submit bug fixes to R&D and track resolution through to customer service.
 * Maintain ongoing communication with R&D to stay informed on new functionality from each development cycle.
 * Develop and utilize SQL scripts for SYNKROS issue investigation, resolution, and reporting.
 * Various Worksites: Occasional travel to customer locations within the Southwest Region of the United States for client support. Travel is limited to 1 trip every 2-3 years based on client needs.