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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Cloud Technology Engineer - **Company:** Barking & Dagenham Council - **Location:** Dagenham, UK - **Experience:** Expert - **Salary:** £53,919.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Microsoft Antivirus, Microsoft Azure, Backup Devices, Microsoft Online Services, Cloud Computing, Cyber Security, System Configuration, Data Retention, Dynamic Host Configuration Protocol, Domain Name System (DNS), Information Technology Operations, Microsoft Office, Microsoft Software, Windows Servers, Azure Active Directory, Microsoft SharePoint, Virtualization Technology, Microsoft InTune, Information Technology - **Published:** September 17, 2026 - **Apply:** https://www.careerjet.co.uk/job/gb8776377c7a55e320dd5b5260f2f7b15e/eaa ## About the Role * Significant experience supporting enterprise infrastructure and cloud environments. * Strong experience designing, configuring, implementing and administering Microsoft Azure services. * Expertise in Microsoft technologies, including: * Exchange Online, SharePoint Online, Microsoft Teams, Intune, Microsoft Entra ID, Conditional Access, Microsoft Defender, Windows Server, Active Directory, Group Policy, DNS, DHCP * Experience managing security incidents, vulnerabilities, and cyber security controls. * Demonstrable experience troubleshooting complex, multi-disciplinary technical issues. * Experience working with suppliers and third-party support providers. * Strong understanding of ITIL service management principles. * Excellent documentation and communication skills. * Ability to translate technical issues into business impacts and outcomes. * Experience leading technical projects and infrastructure improvements. * Knowledge of information governance, GDPR, and data retention controls. About you What You'll Bring We're looking for someone who: * Has a proactive and solution-focused mindset. * Thrives in a fast-paced environment with competing priorities. * Takes ownership and sees tasks through to completion. * Is passionate about delivering excellent customer service. * Enjoys sharing knowledge and developing others. * Maintains high professional standards and attention to detail. * Keeps up to date with emerging technologies and industry best practice. ## Description We are looking for an experienced and motivated Senior Cloud Technology Engineer to join our IT Operations team. This is an exciting opportunity to play a leading role in supporting, developing, and enhancing critical IT services that underpin the delivery of vital services across the Council. As a senior technical specialist, you will be responsible for managing and improving a diverse technology estate spanning Microsoft Azure, Microsoft 365, Windows Server Infrastructure, Active Directory, Security Platforms, Storage, and Backup Solutions. You will also act as a key escalation point for complex technical issues, provide technical leadership across projects, and help shape the future direction of our infrastructure and security services. If you are passionate about cloud technologies, cyber security, service improvement, and delivering resilient solutions that make a real difference, we would love to hear from you. What You'll Be Doing As a Senior Cloud Technology Engineer, you will: * Provide advanced 2nd and 3rd line technical support for critical infrastructure services. * Lead the investigation and resolution of major incidents and complex technical issues. * Identify root causes of recurring problems and implement permanent improvements. * Design, deploy, and support Microsoft Azure services including identity, networking, security, monitoring, and virtualisation. * Manage and enhance Microsoft 365 services including Exchange Online, SharePoint Online, Teams, Intune, Microsoft Entra, Conditional Access, and Defender for Office 365. * Maintain Windows Server environments, Active Directory, Group Policy, DNS, DHCP, and related infrastructure. * Monitor and maintain infrastructure performance, security posture, capacity, and lifecycle management. * Lead technical input into projects, change management processes, CAB discussions, and architecture decisions. * Develop and maintain high-quality documentation, standards, operational procedures, and runbooks. * Mentor and support colleagues, helping build technical capability across the team and wider IT service. * Work collaboratively across IT Operations, Security, Projects, and wider Council services to deliver reliable and secure technology services. 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