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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Software Engineer, Agentic Systems Engineering - ThousandEyes - **Company:** Cisco Systems Inc - **Location:** London, UK - **Contract:** Permanent contract - **Skills:** Java (Programming Language), Application Programming Interfaces (APIs), Artificial Intelligence, Automation of Tests, Command-Line Interface, Continuous Integration, Python (Programming Language), Software Engineering, TypeScript, Document Enterprise Platform, Application Enhancement Tool, Retrieval-Augmented Generation, Large Language Models, Multi-Agent Systems, Model Validation, Backend, Git, Kotlin, Kubernetes, Information Technology, Virtual Agents, Software Version Control, Cisco, Golang - **Published:** September 17, 2026 - **Apply:** https://dejobs.org/x/x/E62B3E68C01E4D7CA7C892DB520C60EE/job/ ## About the Role * Software development experience using Python. * Experience designing, building, testing, and operating backend services or developer-facing tools. * Hands-on experience designing and implementing APIs within distributed software architecturs. * Practical experience using or developing with large language models, AI coding tools, or agentic AI systems. * Experience working with Git, automated testing, and continuous integration and delivery workflows., * Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience. * Strong problem-solving and communication skills, with the ability to collaborate effectively in a cross-functional team. * Experience developing AI agents, reusable skills, tool-calling integrations, prompts, evaluation frameworks, or agent harnesses. * Familiarity with retrieval-augmented generation, embeddings, context management, and model evaluation. * Experience building internal developer platforms, command-line tools, IDE integrations, or engineering productivity tooling. * Knowledge of Kotlin, Java, Go or TypeScript. * Understanding of Kubernetes, containers, and modern cloud deployment practices. * Experience with observability, security, privacy, and responsible AI practices. * Familiarity with relational, document-based, or vector datastores. ## Description Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network-even those they don't own. Powered by AI and an unmatched set of cloud, internet, and enterprise network telemetry, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues before they affect end-user experiences. ThousandEyes is deeply integrated across the Cisco technology portfolio and beyond, delivering AI-powered assurance insights within Cisco's Networking, Security, Collaboration, and Observability products. Our team develops internal AI-powered tools that help software engineers work more effectively across the development lifecycle. We build agentic workflows, reusable skills, integrations, and supporting platforms that make it easier for developers to understand complex codebases, implement changes, improve quality, and automate repetitive engineering tasks. We are a collaborative, product-minded engineering team working at the intersection of software development, developer experience, and applied AI. You will have the opportunity to experiment with emerging technologies, learn from real-world usage, and turn promising ideas into reliable tools used by engineering teams across the organization. Your Impact As a Software Engineer you will: * Design, build, test, and operate AI-powered tools and services for software developers. * Develop agentic workflows, reusable skills, tool integrations, and orchestration capabilities. * Integrate AI tools with source control, CI/CD systems, issue trackers, documentation platforms, and internal developer environments. * Build backend services and APIs that are secure, observable, reliable, and easy to maintain. * Apply software engineering practices to manage the non-deterministic nature of AI systems, including evaluation, testing, monitoring, and feedback loops. * Work directly with developers to understand their workflows, identify opportunities for improvement, and iterate based on real-world feedback. * Contribute to technical design discussions and help evolve the architecture of our AI development platform. * Improve engineering processes, documentation, and operational practices across the team. ## Related Videos - [The AI-Native Engineering Org: What’s Real, What’s Hype, What’s Next](https://www.wearedevelopers.com/videos/100004-the-ai-native-engineering-org-what-s-real-what-s-hype-what-s-next) - [Go with the Flow: Stop the Leaks Before Your Memory's a Waterfall!](https://www.wearedevelopers.com/videos/100073-go-with-the-flow-stop-the-leaks-before-your-memory-s-a-waterfall) - [How a Small Team Shrank a Microsoft Monorepo by 94%](https://www.wearedevelopers.com/videos/1236-how-a-small-team-shrank-a-microsoft-monorepo-by-94) - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Agentic AI - From Theory to Practice: Developing Multi-Agent AI Systems on Azure](https://www.wearedevelopers.com/videos/1532-agentic-ai-from-theory-to-practice-developing-multi-agent-ai-systems-on-azure) - [Scoring 2000 Products per Request: Performance Pitfalls in Golang](https://www.wearedevelopers.com/videos/2073-scoring-2000-products-per-request-performance-pitfalls-in-golang) ## Related Articles - [What is Agentic Programming and Why Should Developers Care?](https://www.wearedevelopers.com/magazine/625-what-is-agentic-programming-and-why-should-developers-care) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Dev Digest 137 - AI'm not sure about this](https://www.wearedevelopers.com/magazine/485-dev-digest-137-ai-m-not-sure-about-this) - [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers) - [Dev Digest 132 - Binging WADFlix?](https://www.wearedevelopers.com/magazine/473-dev-digest-132-binging-wadflix)