> Markdown version of [/jobs/ext/2951698-it-stores-assistant-local-authority](https://www.wearedevelopers.com/jobs/ext/2951698-it-stores-assistant-local-authority). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Stores Assistant - Local Authority - **Company:** Reed - **Location:** Sheffield, UK - **Salary:** £35,734.0 - **Contract:** Contract - **Skills:** Configuration Management Databases, Microsoft Office, Information Technology - **Published:** September 17, 2026 - **Apply:** https://www.adzuna.co.uk/jobs/details/5869942400 ## About the Role * Previous experience in an administrative, customer service, or operational support role. * Strong customer service and interpersonal skills. * Excellent organisational skills with the ability to prioritise workloads. * Good attention to detail and accuracy when maintaining records. * Confidence using IT systems and Microsoft Office applications. * Ability to work independently as well as part of a team. * Professional and customer-focused approach. Desirable Skills & Experience: * Experience of stock control, asset management, or inventory management. * Experience using service management or asset tracking systems. * Basic understanding of IT equipment such as laptops and mobile devices. What We're Looking For: We're looking for someone who enjoys helping people, takes pride in providing excellent service, and can maintain accuracy while working in a busy environment. If you are organised, approachable, and enjoy working with a variety of colleagues, we'd love to hear from you. ## Description We are seeking a highly organised and customer-focused IT Stores Assistant to join our clients Collections and Returns Team on an interim basis. Based within a busy collections and returns room, you will play a key role in supporting the day-to-day management of IT equipment, assisting colleagues with collections and returns, and ensuring an efficient and professional service is delivered to internal customers. Day-to-day of the role: * Collections & Returns Operations: + Act as the first point of contact for visitors attending the collections and returns room. + Welcome and assist staff collecting or returning equipment. + Support engineers and colleagues with reserved equipment collections. + Respond to queries and direct customers to the appropriate teams where required. + Help maintain an organised, efficient, and professional environment during opening hours. * Equipment & Asset Management: + Record and update equipment information using service management and asset management systems. + Process the collection, return, and tracking of leased IT equipment, including laptops and mobile phones. + Maintain accurate records within the Configuration Management Database (CMDB). + Ensure stock and equipment locations are accurately documented and monitored. * Stock & Deliveries: + Assist with scheduled equipment deliveries and stock management activities. + Move equipment and stock between storage locations when required. + Support regular stock checks and inventory activities. + Contribute to maintaining a tidy, organised, and secure storage environment. * Customer Service: + Deliver excellent customer service to a wide range of internal stakeholders, including employees, managers, and senior leaders. + Communicate clearly and professionally in person, by email, and over the phone. + Resolve routine queries efficiently and escalate issues where appropriate. ## Related Videos - [Databases on Kubernetes: Why you should care](https://www.wearedevelopers.com/videos/74-databases-on-kubernetes-why-you-should-care) - [Enabling intelligent logistics automation: home-grown Industrial IoT platform at Austrian Post](https://www.wearedevelopers.com/videos/2018-enabling-intelligent-logistics-automation-home-grown-industrial-iot-platform-at-austrian-post) - [Software Engineering Social Connection: Yubo’s lean approach to scaling an 80M-user infrastructure](https://www.wearedevelopers.com/videos/1583-software-engineering-social-connection-yubo-s-lean-approach-to-scaling-an-80m-user-infrastructure) - [It's not easy being green](https://www.wearedevelopers.com/videos/558-it-s-not-easy-being-green) - [Cloud Run- the rise of serverless and containerization](https://www.wearedevelopers.com/videos/106-cloud-run-the-rise-of-serverless-and-containerization) - [Opening Keynote: Civic Coding, A Framework for Democratic Tech](https://www.wearedevelopers.com/videos/963-opening-keynote-civic-coding-a-framework-for-democratic-tech) ## Related Articles - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Fullstack Developer Salary UK](https://www.wearedevelopers.com/magazine/251-fullstack-developer-salary-uk)