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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Interaction Designer - **Company:** Ministry of Justice - **Location:** UK - **Experience:** Expert - **Salary:** £58,511.0 - £65,329.0 - **Contract:** Temporary contract - **Skills:** Interaction Design, User-Centered Design - **Published:** September 17, 2026 - **Apply:** https://jobs.justice.gov.uk/careers/ApplicationMethods?jobId=22353&record=22353 ## About the Role To be successful in this role, you'll need: * A track record in designing and developing workable prototypes in low, medium and high fidelity to meet user needs for digital services * Experience working collaboratively in fast-paced agile teams * To get to the heart of an issue quickly and clearly, demonstrating expert knowledge in an applied setting * Knowledge of agile ways of working and user-centred interaction design * To be comfortable working autonomously to help key stakeholders such as judges, operational leaders, service managers and programme directors understand the importance and value of a user-centred approach to designing services * Excellent presentation skills with experience presenting prototypes and deliverables to business leads and stakeholders * To keep up to date with the latest interaction design standards and practices, ensuring that our solutions respond accordingly, Making Effective Decisions Changing and Improving Seeing the Big Picture Communicating and Influencing, Presentation Level of security checks required DBS Basic ## Description Government Digital and Data (GDD) Profession Capability Framework and Success Profiles Frameworks. Using GDD we will then determine if you will be paid an additional allowance, on top of your basic salary. This role is within the User-Centred Design job family and is an Interaction Design role at Senior Interaction Designer level., As a senior interaction designer, you will design accessible and impactful services and products for HMCTS. You'll be a part of advancing our approach, helping to grow our design culture, coaching junior and mid-weight members of the team, and partnering with and inspiring our stakeholders. The Digital Delivery team at HMCTS is redesigning and rebuilding our courts and tribunal services around the needs of our users - ensuring our services are accessible, easy to use, digital (where necessary and appropriate) and well supported for all users. Within Digital Delivery, the User-Centred Design team works with HMCTS projects and programmes to support our core design principle of being user-led in everything we do. As an interaction designer, you'll work closely with user researchers, analysts and frontline staff to understand pain points for our internal and external users, then design, test and iterate consistent ways to fix these issues., As a Senior Interaction Designer, you will: * Work with service managers and product owners to develop design concepts * Have responsibility across complex services * Help set direction and embed good practice within teams * Make important decisions based on research and understand how this research impacts others * Analyse and interpret user needs and business objectives in highly complex service areas * Lead on design concepts that help reimagine how services can be delivered end-to-end * Ensure services are designed with inclusivity and accessibility in mind * Lead on design workshops and design sprints with the team, senior stakeholders and users * Rapidly design and test digital prototypes with users * Work across multiple projects and teams to ensure consistency and continuity between products and services that must work together * Work with technical roles to promote an outcomes-led approach to designing services that consider technical feasibility and how to address technical challenges * Develop and maintain design standards and a pattern library, ensuring patterns and components are consistent, accessible, and easy to use across our digital products and services. * Train, mentor and line manage other designers * Take a lead in growing and advancing our Design Community of Practice, including recruitment and onboarding new team members and developing design best practice. * Contribute to shaping the structure of the design team and the roles required to enable the team to scale., This role will be recruited using a combination of Government Digital and Data (GDD) Profession Capability Framework and Success Profiles Frameworks during the sift and interview process. * Experience - As demonstrated in your application form. In the event of a high number of applications, we will conduct a pre-sift on your CV. Should you reach the benchmark for the pre-sift you will progress to a full sift. * Behaviours - You will be required to provide evidence of the following key behaviours at G7 Level. You will be expected to align your answers to the Government Digital and Data (GDD) Capability Framework Government Digital and Data (GDD), The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity. Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised role: all successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale. This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) - See Map. All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity). For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location's respective pay scale (any legacy arrangements/locations will need to be amended). Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer. All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet. Flexible working hours The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ's Flexible Working policy., Using GDD we will then determine if you will be paid an additional allowance, on top of your basic salary. ## Related Videos - [Design as an algorithm, not as a feature](https://www.wearedevelopers.com/videos/471-design-as-an-algorithm-not-as-a-feature) - [Hosting a modern justice system](https://www.wearedevelopers.com/videos/332-hosting-a-modern-justice-system) - [Building Collaborative Open Source tools for Developers and Designers - Pablo Ruiz-Muzquiz from Penpot](https://www.wearedevelopers.com/videos/1345-building-collaborative-open-source-tools-for-developers-and-designers-pablo-ruiz-muzquiz-from-penpot) - [Insight into AI-Driven Design](https://www.wearedevelopers.com/videos/1016-insight-into-ai-driven-design) - [UX is a fullstack job!](https://www.wearedevelopers.com/videos/1020-ux-is-a-fullstack-job) - [Sink or Swim: What Swimming Teachs Us About Digital Accessibility](https://www.wearedevelopers.com/videos/2037-sink-or-swim-what-swimming-teachs-us-about-digital-accessibility) ## Related Articles - [How Developers Can Focus on Maintaining Satisfaction With Accessibility](https://www.wearedevelopers.com/magazine/109-how-developers-can-focus-on-maintaining-satisfaction-with-accessibility) - [The future is here: How artificial intelligence is influencing UX design](https://www.wearedevelopers.com/magazine/65-the-future-is-here-how-artificial-intelligence-is-influencing-ux-design) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Are design and development really just the same thing?](https://www.wearedevelopers.com/magazine/520-are-design-and-development-really-just-the-same-thing) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Top 5 Web Design Trends for 2023](https://www.wearedevelopers.com/magazine/155-top-5-web-design-trends-for-2023)