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# Data Center Operations Manager

- **Company:** Aws Infrastructure Services
- **Location:** Berlin, Germany
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Data Centers, AWS Data Analytics, Hardware Infrastructure
- **Published:** September 17, 2026
- **Apply:** https://www.arbeitsagentur.de/jobsuche/jobdetail/10001-1003711252-S

## About the Role

We are currently expanding our infrastructure management team and we are looking for a manager with experience in people leadership, a strong technical understanding of data center operations and infrastructure, and the drive and vision to take AWS Data Center Operations into the future., Knowledge of data center infrastructure design, operations, or delivery

 - Experience using English communication skills, both written and verbal, to foster seamless interaction with stakeholders at all levels
 - 2+ years of experience as a people manager in a technical environment, preferably managing operational teams in a 24x7 environment.
 - Experience with change management and fault management processes.
 - This role requires you to be a national of an EU member state., Experience managing large teams across multiple locations and languages
 - Understanding of LSE/CSE (Large/Critical Scale Event) response processes and escalation management.
 - Experience with safety compliance programs and driving safety culture in operational environments.
 - Knowledge of physical security protocols including access control, alarm response, and media handling.
 - Experience with operational metrics, SLA management, and continuous improvement methodologies.
 - Understanding of critical electrical, HVAC, and mechanical systems in data center environments.
 - Experience operating in regulated or sovereign cloud environments.
 - Valid EU driving license (regular travel between sites required).

## Description

Lead and supervise a team of Data Center Technicians which is installing, maintaining and decommissioning network and server hardware

 - Oversee the safety, security, availability, quality, and performance of the team, while driving a positive customer experience
 - Strategic planning and forecasting; manage team and individual performance; delivering performance reviews, and address staffing needs
 - Carry out supervisory responsibilities in accordance with the organization's policies and procedures
 - Mentor, train and develop career progression for direct reports and members of the organization
 - Coordinate the shift work among the team and ensure 24 hours coverage available for our data centers
 - Maintant on-call duties
 - Obsess over team learning and development, both from a technical/functional and soft skills (critical thinking, emotional intelligence, and adaptability) development perspective
 - Coordinate support of change management resources in partnership with electrical and mechanical operations teams
 - Develop, improve, and share operational best practices across the region and with peers globally


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