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# IT-Supporter

- **Company:** FERCHAU GmbH
- **Location:** Greifswald, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, JIRA, Linux, Software Distribution, User Administration
- **Published:** September 17, 2026
- **Apply:** https://www.arbeitsagentur.de/jobsuche/jobdetail/12265-293569_JB5247529-S

## About the Role

* Praktische Erfahrung im IT Support
 * Kenntnisse im Umgang mit Windows und Linux Betriebssystemen sowie in der Anwendung von Microsoft 365
 * Erfahrungen im Help Desk und mit einem Ticketsystem (bspw. Jira) wünschenswert
 * Kenntnisse bezüglich gängiger Hardware wie z.B. PCs oder Drucker
 * Sehr gute Deutsch- und gute Englischkenntnisse

## Description

* First-Level-Support inkl. Fehleranalyse, Anwenderbetreuung sowie On-/Offboarding
 * Second-Level-Support mit Fokus auf Microsoft 365, Benutzerverwaltung und Domain-Management
 * Installation, Wartung und Administration von Windows-Clients, Hard- und Software sowie Verwaltung von Assets und Softwareverteilung
 * Erstellung von Dokumentationen, Schulungsunterlagen
 * Fehleranalyse und -behebung im Hard- und Softwarebereich

Deine Vorteile bei uns

 * Unbefristeter Arbeitsvertrag
 * Vielfältige Weiterbildungsprogramme
 * Satte Rabatte mit Einkaufsvergünstigen z. B. bei Reisen, Elektronik oder Autos
 * Networking und einfach Spaß haben bei Teamevents, Weihnachtsfeiern oder Sommerfesten
 * Prämienprogramm für Empfehlungen von neuen Kollegen


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